Administrative Skills, Best Practices, Communication Skills, Community Health, Customer Support/Service, Dental Insurance, Documentation, Equipment Maintenance/Repair, Grant Writing, Healthcare, Leadership, Mail Processing, Medical Office, Medical Office Administration, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Strategy, Organizational Skills, Payroll Administration, Plan Meetings, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Purchase Orders, Purchasing/Procurement, Quality of Care, Records Management, Reimbursement, Reporting Skills, Software Administration, Spreadsheets, Strategic Planning, Teleconferencing, Telephone Skills, Time Management, Vision Plan, Writing Skills
Administrative Assistant
About the Role
Are you an organized Administrative Assistant who thrives on keeping people, projects, and operations running smoothly?
Thundermist Health Center is seeking an Administrative Assistant to support leadership within our Medical and Dental departments. In this highly visible role, you will serve as a key administrative resource for staff, managers, vendors, and community partners while helping ensure the efficient day-to-day operations of our health center.
From coordinating meetings and preparing reports to managing special projects and responding to urgent operational needs, youll play an important role in supporting teams dedicated to delivering high-quality, patient-centered care. Your work will directly contribute to Thundermists mission of advancing health equity and improving access to care for Rhode Islands diverse and underserved communities.
What You'll Do
- Provide administrative support to Medical and Dental department leadership.
- Coordinate meetings, schedules, conference calls, teleconferences, and special events.
- Prepare correspondence, reports, presentations, meeting minutes, and other business documents.
- Create and maintain spreadsheets, graphs, reports, and presentations for operational and strategic initiatives.
- Support grant application coordination and other special projects.
- Answer and route incoming calls and serve as a primary administrative point of contact for staff and vendors.
- Facilitate customer service hotline responses, including tracking concerns and documenting resolutions.
- Process timesheets and assist with payroll-related administrative functions.
- Coordinate office and medical supply orders, equipment purchases, and maintenance requests.
- Assist with facility-related needs and help address urgent operational issues in the absence of department leaders.
- Perform general office duties including filing, copying, mail distribution, and records management.
- Provide occasional front desk support as needed.
What We're Looking For
- Associate degree in Business, completion of an accredited secretarial program, or a minimum of five years of administrative support experience.
- Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines independently.
- Strong written and verbal communication skills.
- Knowledge of office procedures, business correspondence, and administrative best practices.
- Ability to exercise sound judgment, maintain confidentiality, and respond effectively to changing priorities.
- Experience creating reports, presentations, spreadsheets, and other business documents.
- Experience supporting healthcare, medical, dental, or community health operations.
- Strong customer service orientation and professionalism when interacting with patients, staff, and external partners.
- Ability to remain calm, flexible, and resourceful in a fast-paced environment.
Schedule & Locations
This is a full-time, 40-hour-per-week position. Typical hours are Monday through Friday, approximately 8:30 a.m. to 5:00 p.m., with occasional flexibility required based on operational needs.
Benefits at Thundermist Health Center
Full-Time Employees Working 40+ Hours/Week
- Health, Dental, and Vision Insurance
- Life Insurance ($75,000) and Long-Term Disability - at no cost
- Flexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000)
- Retirement Plan with 1:1 employer match up to 4%
- Critical Illness, Accident Insurance, and Hospital Indemnity
- Wellness Reimbursement up to $200/year
- PTO starting at 22 days, increasing with tenure, plus 6 paid holidays
Work Environment
This position is based at a Thundermist Health Center location and includes a combination of desk-based administrative work and movement throughout the facility. Moderate physical activity, including walking, standing, stooping, and occasional lifting, may be required. Employees may have potential exposure to infectious diseases and other healthcare-related environmental risks and are expected to follow all safety and infection-control protocols.
Our Values
Everything we do at Thundermist is guided by five core values: Integrity, Innovation, Excellence, Community, and Caring. If those resonate with you, you'll feel at home here.
Ready to join a team that truly cares?
Apply today.
Thundermist Health Center is an equal opportunity employer.
We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal, state, or local laws.