Job Description
Job Description
Job Description
Company Overview:
Marsh & Associates (Allstate Insurance Agency) is a trusted provider of insurance solutions, dedicated to delivering exceptional service and support to our clients. We are seeking a detail-oriented and organized Administrative Assistant to join our team and support daily office operations.
Job Summary:
The Administrative Assistant will play a key role in supporting our insurance agents and office staff by managing administrative tasks, ensuring smooth office operations, and providing excellent customer service to clients. The ideal candidate is highly organized, professional, and capable of handling multiple responsibilities in a fast-paced environment.
Key Responsibilities:
- Provide administrative support to insurance agents and office staff.
- Handle incoming calls, emails, and client inquiries with professionalism and efficiency.
- Schedule and confirm appointments for agents and clients.
- Maintain accurate client records, policy documents, and databases.
- Assist with processing insurance applications, renewals, and claims documentation.
- Prepare reports, correspondence, and presentations as needed.
- Manage office supplies and ensure a well-organized work environment.
- Perform data entry, file management, and document organization.
- Follow up with clients regarding policy renewals, payments, and additional documentation.
- Assist with marketing and client outreach efforts, such as email campaigns and social media updates.
- Ensure compliance with company policies and insurance regulations.
Qualifications & Skills:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 2+ years of administrative experience (insurance industry experience is a plus).
- Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Customer service-oriented with a friendly and professional demeanor.
- Ability to maintain confidentiality and handle sensitive information.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance options.
- Paid time off (PTO) and holidays.
- Opportunities for professional growth and development.
Numbers & Facts
| Location | Westminster, MD |
| Industry | Financial Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1931 |
| Website | http://www.allstate.com |
About Company
Who We Are
The Allstate Corporation is the nation's largest publicly held personal lines insurer. A Fortune 100 company, with $131 billion in total assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the ";You're In Good Hands With Allstate®"; slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.
Our People
The Allstate Corporation encompasses more than 70,000 professionals. Of our employees, 33 percent are minorities; 58 percent are women.
Our Customers
Allstate helps individuals in approximately 16 million households protect what they have today and better prepare for tomorrow, and is committed to serving customers how, when and where they choose to be served.
Corporate Governance
Allstate has always had an exemplary governance program. Our commitment to strong principles and the highest ethical standards is critical to our goal of driving sustained shareholder value.
Diversity
As a company with a diverse population of employees, agents and customers, Allstate embraces diversity in everything we do - not only the customers we serve and the communities in which we invest, but also the people we hire and the businesses we use as suppliers. It's a testament to the company's corporate citizenship and a sound business strategy.
Culture
Our high performance work environment encourages individual accountability, innovative thinking and continuous learning and improvement. Our work environment is fast-paced, challenging, and collaborative. It's our goal to provide challenging work that is interesting and meaningful and to reward employees' efforts based on a pay for performance approach. Allstate offers a comprehensive total compensation package.
Our Network
Allstate has more than 12,500 local agency owners in the United States. Customers can access Allstate products and services such as auto insurance and homeowners insurance through Allstate agencies, or in select states at allstate.com and 1-800 Allstate®. Encompass® Insurance brand property and casualty products are sold exclusively through independent agents. The Allstate Financial Group provides life insurance, supplemental accident and health insurance, annuity, banking and retirement products designed for individual, institutional and worksite customers that are distributed through Allstate agencies, independent agencies, financial institutions and broker-dealers.
Our Economic Impact
In 2010, Allstate reported $19 billion in total property-liability insurance claims and claims expense. The Allstate Foundation donated $17.8 million to support social impact programming, with emphasis on teen safe driving and economic empowerment of domestic violence survivors. Allstate currently holds $16 billion in municipal bonds.
Learn more about careers at Allstate. Visit allstate.com/careers/life-at-allstate.aspx
Skills
- Administrative Skillsunmatched
- Calendar Managementunmatched
- Communication Skillsunmatched
- Corporate Policiesunmatched
- Customer Retention/Renewalunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Email Campaignunmatched
- File Managementunmatched
- High School Diplomaunmatched
- Insuranceunmatched
- Insurance Regulationsunmatched
- Maintain Complianceunmatched
- Marketingunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Office Managementunmatched
- Operational Supportunmatched
- Organizational Skillsunmatched
- Prepare Correspondenceunmatched
- Presentation/Verbal Skillsunmatched
- Record Keepingunmatched
- Reporting Skillsunmatched
- Service Deliveryunmatched
- Social Mediaunmatched
- Writing Skillsunmatched
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