Administrative Skills, Background Investigation, Business Administration, Calendar Management, Call Monitoring, Communication Skills, Community Support, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Analysis, Diversity, English Language, Federal Government, Government, Government Administrative Support, Government Contracts, High School Diploma, Identify Issues, Interpersonal Skills, Legal, Mail Processing, Medical Conditions, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Operational Support, Operations Management, Organizational Skills, Plan Meetings, Policy Development, Process Improvement, Secret Clearance, Spreadsheets, Standard Operating Procedures (SOP), Technical Support, Telephone Skills, Testing, Time Management, Typing, US Patent and Trademark Offices, United States Citizen