We are hiring for a warehouse Administrative Assistant/Window Clerk. In this position, you will be responsible for customer service on the phone, through email, and at the service window. This full-time hourly position will report to the Warehouse Manager and be primarily responsible for assisting with the needs of the warehouse staff, customers, and truck drivers. Hours are Monday- Friday, 6:00 AM-1:30 PM.
DUTIES AND ACCOUNTABILITIES:
Answer phones, voicemails, and emails in a professional, prompt manner
Have working knowledge of the company and customer computer systems
Accurately and timely enter data as required
Able to prioritize and balance multiple tasks at the same time
Resolve discrepancies/provide update statuses with order documents and carrier assignments
Willing to double-check orders on warehouse docks
File Paperwork in a timely manner
Other duties may be assigned
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent, respectful communication skills with customers and employees
Strong Attention to Detail
Working knowledge of Microsoft Office, including Word and Excel
Self-motivated and works well with limited direction
PREFERRED EDUCATION AND EXPERIENCE:
Working knowledge of WMS (Warehouse Management Systems) and SAP (Systems, Applications, and Products in Data Processing) systems
Experience working in a warehouse environment
PHYSICAL CAPABILITIES AND REQUIREMENTS:
Ability to sit for extended periods of time, sitting at a desk on the computer, and speaking with internal and external customers on the phone.
Must be able to access and navigate each department at the organization’s facilities
Ability to repetitively twist or turn; stand, climb, kneel, stoop, and squat, as needed
Ability to lift up to 25 pounds, as needed
Required to wear Personal Protective Equipment (PPE) and follow the dress code guided by the company
COMPENSATION:
$20.00 Per hour
BENEFITS AND TOTAL REWARDS:
Competitive wages and opportunities for advancement.