Administrative Assistant, Workforce Continuing Education

Posting Details

Position Summary Information

Position Title Administrative Assistant, Workforce Continuing Education Position Type Full Time Regular Annual Schedule 12 months Expected Work Schedule Standard Anticipated Days Monday - Friday Anticipated Hours 8:00 a.m. - 5:00 p.m. Anticipated Hours per Week 40 Work Location A-B Tech Main Campus Job Description Summary

This position performs administrative functions that support the Workforce Continuing Education Department. Provides customer service to students, department staff, internal and external customers including business partners. Assumes initiative for carrying out the vision of the department. Serves as a primary point of contact for student information regarding Workforce Programs.

Duties

1. Prepares communications and spreadsheets that support class operations which includes copying, filing, composing letters, drafting memos, communicating workforce programs via phone/email/mail to current students / potential students / businesses / organizations / workforce partners.

2. Provides on-site (and off-site, as needed) customer service and follow-up support for the Workforce Continuing Education Department, including distribution of promotional materials and schedules and marketing material preparation.

3. Completes travel, print shop, purchasing requests and other form related documentation.

4. Assists with organization and preparation of department meetings, events, and activities.

5. Creates Roster and Attendance Sheets for classes, makes reminder/cancellation calls/emails to students, and prints certificates for classes.

6. Enters sections and changes in the NC Colleague system.

7. Prepares purchase requisitions through eProcurement, utilizes P-Card and reconciles statements.

8. Collects and processes class evaluations and maintains instructional materials and program records. Point of contact for copier functionality and facility work orders.

9. Creates room reservations in 25Live and resolves room conflicts and room capacity errors for Continuing Education classes.

10. Provides back up support for compiling/reconciling payroll related documents.

11. Assists current and potential Continuing Education students with course information as it relates to Workforce Programs.

12. Contributes to the College Vision, Mission, Values, and RISE statement.

13. Performs other duties as assigned.

Minimum Requirements (Applicant must meet all of the minimum requirements)

1. Associate Degree

2. Two years of full-time or equivalent experience in customer service or office administration.

3. Experience utilizing data management systems.

4. Experience utilizing Microsoft 365 suite of products and software applications such as Adobe Acrobat.

Preferred Qualifications

1. Experience working in higher education.

2. One year of full-time or equivalent experience working with Colleague data management system.

3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Special Instructions to Applicants

Applicant Should:

1. Read the following before submitting the Application:

• Application Selection Process
• Technical Support Tips

2. Upload Required Documents:

• When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.

PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT

If selected for hire:

• If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.

• Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.

PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region's premier two-year college since our establishment in 1959.

With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

• 10,000 curriculum students
• 14,000 continuing education students
• 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

• 71 degrees
• 30 diplomas
• 122 certificates

A-B Tech is indicative of the modern comprehensive community college - providing innovative educational programming and collaborative community development.

If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech Welcoming Culture (R.I.S.E)

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, and Support for Everyone.

This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for:

A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Posting Detail Information

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 10/22/2026 Start Date 12/01/2026 Keep Open Until Filled Yes Salary or Hourly Pay Range (Salary is Non-Negotiable) $43,260 Total Compensation

Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.

The total compensation for this position includes an 26.1% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

• Medical and Pharmacy Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Short and Long-Term Disability
• Death Benefits
• Life Insurance
• Supplemental Policies
• Professional Liability
• Vacation Leave up to 26 days per year
• Sick Leave of 12 days per year
• Holiday Leave
• All required protected leaves plus: Civil, Bereavement, Parental, Community Service, Maternity/Paternity, Shared, Educational, Military
• Tax-sheltered Supplemental Retirement Plans
• Tuition Reimbursement Plan
• State Employees Credit Union membership
• Employee Assistance Network
• Annual Flex Benefit
• Alternative Work Schedules
• Longevity Pay
• Educational Attainment
• Personal observance leave (2 days)

Questions

A-B Tech's Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home's life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am - 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at hr@abtech.edu.

We look forward to welcoming you to our A-B Tech family!

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you learn of this employment opportunity?

• A-B Tech's Current Employee

• A-B Tech's Former Employee

• A-B Tech's Job Board

• A-B Tech's Job vacancy via e-mail

• A-B Tech's Website

• Family Member or friend

• Higher Ed Jobs

• Historically Hispanic Colleges and Universities

• Indeed

• Job Fair

• Mountain Xpress

• North Carolina Works

• North Carolina Community College System Job Board

• Other

• Western North Carolina (Human Resources Association)

• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

(Open Ended Question)

• • Applicant, it is important that you read the "Special Instructions to the Applicants" to ensure you follow the required guidelines. If you do not, you run the risk that your application will be disqualified automatically. The Special Instructions to the Applicants is located on this job announcement. Did you read and understand the "Special Instructions to the Applicants" in its entirety?

• Yes

• No

• • Before submitting your application, did you state clearly in your cover letter and application how you meet each minimum requirements and how you meet any of the preferred qualifications within the job announcement?

• Yes

• No

• • If an unofficial transcript is required for this position, it must be attached to your application or otherwise your application will be disqualified. Did you upload the appropriate unofficial transcript to your application?

• Yes

• No

• Transcript is not required for this job

• • Minimum 1: Do you have a minimum of an Associate Degree?

• Yes

• No

• • Minimum 2: Do you have a minimum of two years of full-time or equivalent experience in customer service or office administration?

• Yes

• No

• • Minimum 3: Do you have experience utilizing data management systems?

• Yes

• No

• • Minimum 4: Do you have experience utilizing Microsoft 365 suite of products and software applications such as Adobe Acrobat?

• Yes

• No

• • Preferred 1: Do you have experience working in higher education?

• Yes

• No

• • Preferred 2: Do you have one year of full-time or equivalent experience working with Colleague data management system?

• Yes

• No

• • Preferred 3: Are you proficient in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter
• Unofficial Transcripts

Optional Documents

• Other Document
• Veterans Preference, if applicable
• Resume
• Letter of Recommendation 1
• Letter of Recommendation 2
• Unofficial Transcripts 2