Administrative AssistantReferral Coordinator

The Center for Safe and Healthy Families is staffed by a multidisciplinary team of professionals including Psychologists, Social Workers, Pediatricians, and Nurse Practitioners who provide child-friendly, expert evaluations of children who may have been abused. The referral specialist is the first point of contact for families and professionals seeking our services.

The schedule is Monday-Friday 9am-5pm and the position pays $19.00-$22.50 per hour.

DUTIES:

• Help prospective clients, families, and professionals access services via telephone, email, fax, or in person.
• Demonstrate extensive knowledge of Spurwink's service array so that inquiries can be thoughtfully discussed and referrals supported.
• Respond to callers using empathy and active listening skills.
• Schedule appointments in a timely fashion.
• Provide support to medical providers.
• Perform other administrative duties as needed.
• Cover and manager front desk phones.
• Coordinate with the Department of Health and Human Services.
• Collect and organize data.
• Perform other administrative duties as needed.

QUALIFICATIONS:

HS diploma or GED required, some bachelor preferred. Must have effective oral and written communication skills. Must have experience with electronic databases, electronic communication, and personal computers. Proficiency with Microsoft Office, Excel, and Electronic Health Records preferred. Must be highly adaptive, organized and able to respond to disruptions while completing essential duties. Must show initiative and good problem-solving skills.

Competitive Benefits Package:

• Health/Dental/Vision /Pet Insurance
• Employer Paid Life Insurance and Short/Long Term Disability
• Retirement Account with Matching Contribution (after one year of service)
• Scholarships to ME Community Colleges
• Tuition Reimbursement
• 25% Tuition Reimbursement for UNE Master of Social Work Program
• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Quality Supervision and Paid Training Opportunities
• Career Advancement Opportunities
• Flexibility of Schedules
• Generous Paid Time Off
• Opportunity for Same Day Pay
• Health Plan Enrollees - Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)

Spurwink is an Equal Opportunity Employer.