About Us
Interim HealthCare is a leading provider of home care services dedicated to delivering compassionate, high-quality care to our clients. We are growing and seeking a dependable, detail-oriented Office Assistant & Scheduler to join our team.
Position Summary
The Office Assistant & Scheduler plays a key role in daily operations by coordinating caregiver schedules, supporting office administration, and ensuring effective communication between clients, caregivers, and management. This position requires strong organizational skills, multitasking ability, and a proactive mindset.
Key Responsibilities
• Schedule and coordinate caregiver shifts to meet client needs • Maintain accurate client and employee records • Answer incoming calls and assist clients and caregivers professionally • Communicate schedule changes promptly and efficiently • Ensure timely and accurate communication among caregivers, clients, and managers, including addressing and escalating concerns appropriately • Assist with payroll data entry and timesheet tracking • Support recruitment, orientation, and retention of qualified staff • Assist with hiring and onboarding documentation • Perform fingerprinting and I-9 verification • Provide general administrative support (filing, scanning, data entry, email management)
Minimum Education & Experience
High school diploma required; Associate or College degree preferred. Previous scheduling or administrative experience (home care experience preferred).
Qualifications
• Strong organizational and time management skills • Excellent communication skills (written and verbal) • Strong problem-solving and negotiating skills • Proficient in Microsoft Office (Excel, Word, Outlook) • Ability to manage multiple priorities in a fast-paced environment • Professional, dependable, and detail-oriented • Ability to pass required federal and state background checks
Preferred Qualifications
• Experience with home care software (AxisCare or similar) • Knowledge of caregiver scheduling best practices
Working Conditions & Physical Requirements
Work performed in a standard office environment. Ability to work a flexible schedule (part-time or full-time). Light physical activity, including occasional lifting up to 20 lbs., and frequent sitting, standing, or walking.
What We Offer
Competitive pay Supportive team environment Opportunity for growth Meaningful work serving the community
If you are organized, dependable, and thrive in a fast-paced environment, we would love to hear from you.