Administrative Care Coordinator - Hybrid

Discover a meaningful career with Avance Care — where your work truly makes a difference in patients’ lives.

Join our rapidly expanding network of 37 practice locations in the Triangle Area (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC.

Avance Care is dedicated to elevating the standard of healthcare. As one of North Carolina's largest networks of independent primary care practices, we offer comprehensive services to support the physical, mental, and emotional health of our patients.

As an Administrative Care Coordinator, you’ll perform reporting and administrative duties to facilitate the clinical flow of all Avance Care locations to assist with ensuring quality care, CPT II coding and care gap closures.

Position Highlights:

• This is a full-time hybrid role involving 8 hours weekday shifts with no weekends schedule.
• We operate in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
• We offer a comprehensive benefits package available on the first of the month following 30 days of employment.

Key Responsibilities:

• Performs daily Pre-Visit Planning activities within the EMR for all locations
• Involvement in Quality Initiative projects as assigned by manager
• Assist with indexing incoming faxes
• Ensure CLIA certification is kept up to date
• Perform Avance Care compliance reporting including, but not limited to:
  • Progress notes quality checks
  • Update the Patient Registry
  • Uncontrolled chronic conditions reporting to providers
  • Quality measure reporting
  • Patient follow-up care review

Candidates must have a High School Diploma, or graduate from an accredited Medical Assistant (MA) program, but an associate degree in Healthcare Administration, preferred. Along with 1 or more years of related Medical Assistant healthcare experience, preferably in a clinical setting. 

Other Priorities:

• Confidentiality
• Robust computer skills
• Strong attention to detail
• Efficient time management and workload prioritization
• Excellent multitasking skills
• Problem-solving skills
• Basic medical terminology
• Epic software experience

If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.