Educational Requirements: High School diploma or equivalent required; BA/BS degree higher preferred. Bachelor 1-3 years of administrative clerk experience with a strong preference for experience in the mental health and substance abuse fields. Must have excellent communicationskills both oral and written.
Receive and answer phone calls in a professional manner and assist callers by providing basic information about the treatment program and its facilities.
Maintain confidentiality of sensitive information
Send and receive emails and faxes
Greet clients in a professional manner, maintaining good customer service for all
Data entry (Excel) (Word Document) (Power Point)
Filing
Tracks reimbursements and office expenditures and reconciling reports.
Independently composes letters, external and internal communication
Knowledge of modern office equipment with computer proficiency
Excellent people skills. Friendly, compassionate, able to understand the difficulties that many clients experience when first entering the program.
Able to multi-task and handle high levels of stress
Communicate with clients, employees, and others to answer questions, address complaints/ Intake Process And any other duties that provided by your
Intake Process for PGIC, INC. and D-Pom, LLC and any other special projects that will be signed by your Supervisor.
Position requires constant mental alertness, attention to detail, and a high degree of accuracy. An administrative clerk helps a company operate more efficiently by providing assistance and support to other staff. Administrative clerks have good time management and organizational skills.