Administrative Clerk

POSITION SUMMARY:

We are currently looking for a Claims & Insurance Administrative Clerk to assist with data entry and other duties. The position is onsite in San Jose, CA.

Key tasks:
Claims:

• Liaison between our districts who report the claims, and our outside claims adjuster
• Reviewing new claims for completeness and forwarding them to the adjuster
• Labeling and saving claims per protocol
• Escalating claims as necessary
• Monitoring claims through the process to keep them moving forward
• Processing vehicle accident notifications and the associated tracking
• Invoicing associated with Third Party Adjuster (TPA)

• Completing forms for Certificate of Insurance requests
• Applying for Bonds
• Keeping records up to date and organized for the above

RESPONSIBILITIES:

Data enter and process new general liability (GL) claims
Data enter and process new automobile claims
Handling status inquiries for the above
Ensuring complete and correct data is being transmitted to insurer or third party administrator (TPA)
Generating Certificates of Insurance (COI s)
Generating Bond applications
Updating the Risk Management intranet home page
Maintaining the Risk Management dashboard on SmartSheet
Handling regular invoices, following LOA approval requirements
Backing up during absences for company travel and personal time off

QUALIFICATIONS:

Must have attention to detail.
Requires critical thinking since claims processing is a subjective and investigative process.
Experienced with extensive knowledge of claims and insurance.

BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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