Administrative Skills, Communication Skills, Contract Management, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Detail Oriented, Documentation, Microsoft Office, Microsoft Outlook, Multitasking, Operational Support, Organizational Skills, Project/Program Coordination, Salesforce.com, Writing Skills
Administrative Client Coordinator
Pay:$22- $24/hour, depending on experience
We're seeking a detail-oriented Administrative Client Coordinator to support a customer outreach initiative. In this role, you'll connect with customer organizations, identify the appropriate project contacts, and ensure information is accurately documented for internal teams.
Responsibilities
- Conduct outbound phone and email outreach to assigned customer accounts.
- Identify and verify key project contacts and stakeholder information.
- Accurately document outreach results and update contact records.
- Partner with internal teams to support project follow-up and next steps.
- Update project trackers and CRM systems, including Smartsheet and Salesforce.
- Assist with scheduling, coordination, and standardized customer communications as needed.
Qualifications
- 2+ years of experience in administrative support, customer service, customer outreach, project coordination, or operations support.
- Professional phone presence and strong written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Outlook and Microsoft Office; experience with Salesforce or Smartsheet is a plus.
If you're organized, customer-focused, and enjoy keeping projects moving through clear communication and accurate documentation, we'd love to hear from you.
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