We're seeking a detail-oriented Administrative Client Coordinator to support a customer outreach initiative. In this role, you'll connect with customer organizations, identify the appropriate project contacts, and ensure information is accurately documented for internal teams.
Responsibilities
Conduct outbound phone and email outreach to assigned customer accounts.
Identify and verify key project contacts and stakeholder information.
Accurately document outreach results and update contact records.
Partner with internal teams to support project follow-up and next steps.
Update project trackers and CRM systems, including Smartsheet and Salesforce.
Assist with scheduling, coordination, and standardized customer communications as needed.
Qualifications
2+ years of experience in administrative support, customer service, customer outreach, project coordination, or operations support.
Professional phone presence and strong written communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Outlook and Microsoft Office; experience with Salesforce or Smartsheet is a plus.
If you're organized, customer-focused, and enjoy keeping projects moving through clear communication and accurate documentation, we'd love to hear from you.