Administrative Concierge

Administrative Concierge

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Business Support Services / Experienced / Administrative/Technical Support

Administrative Concierge

Orlando, FL

136251

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Career Level Requirement

Experienced

At KPMG, we are not only keeping pace with the future of business; we are defining it. Harnessing the full power of AI and digital innovation, we deliver intelligent, data-driven solutions to help our clients navigate change and transform their competitive edge. Our people-first approach makes this possible. KPMG invests in continuous learning by providing the tools and training for you to thrive within a culture that fosters growth and collaboration, whether youre launching your career or bringing decades of experience. Join an inclusive team that inspires excellence, delivers meaningful impact, and empowers you to shape your own future.

KPMG is currently seeking an Administrative Concierge to join our Administrative & Office Experience organization.

Responsibilities:

• Collaborate with the Lakehouse team to support in-office needs, including reception, escorting visitors, meeting setup and support, arranging catering, mail, coordination of technology and facilities support, and other general office support for partners, managing directors, clients and other professional staff activities
• Provide transactional administrative support within the Administrative Services business model, including arranging travel, drafting firm letters, client invoices and other documents and complete additional administrative tasks as assigned
• Manage intake process for day-to-day requests to include technology, hospitality, client, office and building maintenance issues and escalate as necessary
• Liaise with internal and external teams and vendors to provide support for scanning, copying and mail/shipping during peak times
• Communicate with KPMG professionals and external clients in a friendly and professional manner, working with a diverse range of individuals at all levels in the organization
• Troubleshoot common issues, provide appropriate solutions and alternatives, and escalate concerns as appropriate; follow standard practices and procedures for all activities
• Act with integrity, professionalism, and personal responsibility to uphold KPMGs respectful and courteous work environment

Qualifications:

• Minimum two years of recent administrative experience or customer service/hospitality industry experience; AV technology experience a plus
• Completed coursework from an accredited college/university preferred; minimum of a high school diploma or GED is required
• Proficiency in Microsoft Office Suite applications; excellent Web-based research skills and ability to learn firm-wide applications including GenAI
• Analytical skills and ability to proactively troubleshoot problems, ask critical questions for clarification, collect data to aid in developing/providing solutions; must also understand when to escalate matters with the ability to work independently and effectively as a team member; must be motivated, innovative and have a proactive approach while working under minimal supervision
• Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork; capability to build productive relationships with peers; leverage strengths, expertise and diverse perspectives to maintain a high-performing team; capacity to manage competing priorities and/or deadlines with service excellence with strong attention to detail; time management, prioritization and project coordination skills required for fast-paced professional services environment
• Required to be in the office full-time Monday through Friday
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicants skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7252_9_26

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMGs compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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KPMG LLP and its affiliates and subsidiaries ("KPMG") offer a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding the firms compliance with federal, state, and local recruitment and hiring laws. KPMG maintains a drug-free workplace.

Employment with KPMG is "At Will," which means that employment may be terminated with or without cause and with or without notice at any time at the discretion of either KPMG or the employee.