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Administrative Coordinator

Boston Medical Center

Boston, MA

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JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Business Administration, Calendar Management, Communication Skills, Customer Support/Service, Data Quality, Detail Oriented, Editing, English Language, Hospital, Internet Application, Interpersonal Skills, Microsoft Office, Obstetrics and Gynecology, Operational Support, Organizational Skills, Patient Care, Patient Rights, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Proofreading, Time Management, Web Browsers, Writing Skills
LOCATION
Boston, MA
POSTED
30+ days ago
POSITION SUMMARY:

The Administrative coordinator provides complex administrative support in preparation and completion of all administrative projects and assignments. The primary responsibilities are split between surgical scheduling, back-up procedure unit scheduling and administrative support including, but not limited to: front desk coverage, oversight of appointment waitlist and recall lists, and cross-coverage of all specialty coordinator roles as needed. Provides ongoing special project support to department operations.

Position: Administrative Coordinator

Department: OBGYN

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES:
  • Schedules surgeries, ensuring the department operates in an effective, efficient, and professional manner.
  • Acts as liaison between departments and makes independent decisions to ensure adherence to quality procedures.
  • Provides administrative support including, but not limited to: scheduling appointments, scheduling meetings, taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides.
  • Independently composes high level correspondence and documentation of professional quality.
  • Edits and proofreads all written materials and verifies the validity of data for all documents and reports prior to submission/distribution.
  • Maintains OR calendars accurately with particular attention to preventing surgical scheduling conflicts.
  • Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition.
  • Assures that all messages are accurate and forwarded promptly to the appropriate party
  • Deals discreetly with highly sensitive, confidential written, electronic, and oral communications concerning staff, department, and hospital matters.
  • Exercises discretion and independent judgment with respect to matters of significance to the department and the institution
  • Serves as the department administrative expert with regards to compliance policies & departmental procedures.
  • Maintains the monthly schedule for surgical scheduling coverage.
  • Provide support for M.Ds and/or senior management as necessary.
  • Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc.
  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
  • Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.

JOB REQUIREMENTS:

EDUCATION:
  • Associate's degree (or equivalent) in Business Administration, Business Management (or related field) plus 3 years related experience.
  • Will consider equivalent combination of formal education and experience, i.e. HS/GED plus 5 years related experience.
  • Candidates with a Bachelor's degree must have at least 1 year of administrative or office experience.

EXPERIENCE:
  • 1-5 years of administrative or office experience based on education

KNOWLEDGE AND SKILLS:
  • Superior verbal/written English communication skills, including excellent grammatical, editing and proofreading skills.
  • Highly proficiency with Microsoft Office applications and web browsers.
  • Ability to work independently and exercise independent judgment
  • Excellent organizational skills, including strong attention to detail and the ability to manage time effectively.
  • Effective interpersonal skills
  • Strong problem solving skills.
  • Proven ability to maintain strict confidentiality of all personal/health sensitive information.

Req id: 31256

About the Company

B

Boston Medical Center

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