Administrative Skills, Communication Skills, Customer Relations, Detail Oriented, High School Diploma, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Onboarding, Operations, Order Management, Organizational Skills, Performance Analysis, Performance Metrics, Product Pricing, Resolve Customer Issues, Sales, Sales Management, Sales Support, Sales Training, Schedule Development, Team Player, Time Management, Track Customer Issues
Administrative Coordinator
Cincinnati, OH 45241
Overview
Salary Range $19.00 - $25.00 Hourly
Description
Role Summary
The Administrative Coordinator will be in training to learn to advance into a Sales Coordinator role to support the sales team by facilitating communication, managing administrative tasks, managing P.O.'s and ensuring smooth operations within the department. The ideal candidate will have excellent organizational skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities include:
- Develop and maintain strong relationships with customers by providing excellent service and support.
- Assist the sales team with daily operations, including scheduling managing orders, and maintaining customer records.
- Provide accurate and timely information to customers regarding inquiries such as products, pricing, and availability.
- Act as a point of contact between the sales team and other departments, ensuring clear communication and collaboration.
- Process sales orders and ensure timely delivery to customers.
- Monitor and track sales performance metrics, providing updates to the sales manager.
- Handle customer inquiries and provide support as needed.
- Maintain and update the customer database with accurate information.
- Support the onboarding and training of new sales team members.
- Other administrative duties as assigned
Qualifications
Qualifications and Experience
- High School Diploma-Associates or Bachelors Degree a plus
- Proven experience as a Sales Coordinator or in a similar administrative role.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Detail-oriented with the ability to multitask effectively.
- Familiarity with BisTrack software is a plus.
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