Administrative Skills, Administrator Documentation, Calendar Management, Cancer, Corporate Policies, Customer Service Evaluation, Data Analysis, Database Administration, Database Marketing, Establish Priorities, File Maintenance, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Quality, High School Diploma, Hospital, Inventory Management, Maintain Compliance, Maintenance Services, Marketing Communications, Nursing, Operational Support, Operations Management, Order Management, Pediatrics, Pharmacy, Privacy Controls, Problem Solving Skills, Proofreading, QoS (Quality of Service), Quality Assurance, Quality Management, Quality of Care, Resolve Customer Issues, Schedule Development, Service Delivery, Spreadsheets, Staff Requirements, Telephone Skills, Time Management, Writing Skills
Primary Location:
Frazier Rehab Institute - UMC
Address:
220 Abraham Flexner Way
Louisville, KY 40202
Shift:
First Shift (United States of America)
Job Description Summary:
About UofL Health:
UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Job Description:
Position Summary and Purpose
The Administrative Coordinator performs routine clerical and reception duties, coordinates meetings and appointments and ensures office areas are stocked and equipment in working order. Responsible for ensuring efficient operations on a day-to-day basis for assigned area. . Performs a variety of administrative and staff support duties for a specified department requiring a range of skills and knowledge of organizational policies and procedures. Resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports and prepares a range of administrative documents.
Essential Functions:
- Coordinates and performs a range of staff and/or operational support activities; serves as a liaison with other departments in the resolution of day-to-day administrative and operational problems; screens, prioritizes, and routes telephone calls and assists callers or visitors in any way possible
- Works with manager to ensure efficient operations of department or unit meeting organizational goals for customer service and clinical quality initiatives by taking initiative, anticipating needs and carrying out projects in a timely manner within delegated scope of authority; assists manager/director in identifying staffing needs
- Provides general administrative support to members of the department; uses available systems for calendar/schedule management; to compose and edit correspondence, develop spreadsheets and presentations following verbal direction, or from knowledge of project goals
- Manages and organizes calendars, establish appointment priorities, schedules and coordinates meetings, events, appointments, and/or other similar activities for supervisors, and ensures that material for meetings is prepared and available
- Establishes, maintains, and updates files, databases, records, and/or other documents; develops, maintains and performs routine analyses and calculations of data for internal reports; prepares and maintains reports of results, as requested
- Maintains inventory control of office supplies and supervises inventory orders to ensure appropriate supply level
- Works collaboratively with all UofL Health entities to provide information related to resources available for patient support during treatment
- Serves as a resource for solving problems, answering questions, resolving complaints and concerns, and giving direction regarding policies and procedures
Other Functions:
- Cross trained to work front reception desk as needed
- Identifies and reports equipment problems which require maintenance or repair; completes maintenance request forms, as needed
- Completes special projects as assigned according to established time frames
- Demonstrates commitment to professional growth, department growth and competency
- Participates in departmental/programmatic quality assurance/continuous quality improvement programs to ensure competent and quality delivery of services
- Shares knowledge and actively participates in the professional development of others
- Maintains compliance with all company policies, procedures and standards of conduct
- Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
- Performs other duties as assigned
Additional Job Description:
Job Requirements
(Education, Experience, Licensure and Certification)
Education:
- High school diploma or GED/ equivalent (required)
- Bachelor's degree in any field/discipline (preferred)
Experience:
- Minimum of three (3) years administrative or clerical experience, preferably in healthcare setting (required)
- Experience with database management, marketing/ communication materials preparation, inventory management (preferred)
U
University of Louisville Physicians Inc