Administrative Coordinator

SI Restoration is a 24/7 water, fire and mold mitigation and restoration company. We have been restoring customers homes for over 37 years. We are looking for a Mitigation Coordinator, with experience in our industry, to join our team. Summary of Essential Duties:

The Mitigation Coordinator is responsible various administrative functions including but not limited to, answering customer calls, initial job intake, gathering all the required information and reviewing for accuracy, entering jobs into our system and syncing: (PSA, Timeero, Encircle), scheduling crews, following up with customers and crews, reviewing foremans paperwork for accuracy and updating notes and dates in multiple databases, updating clients on job progress and resolving general customer concerns. This position will be on call every other weekend, taking new loss calls, entering job information and scheduling the on-call Foreman. Taking On call answering after hours calls every other week.

Qualifications:

To perform this job successfully one must be able to perform each essential duty to satisfaction. The requirements listed below will represent the knowledge and skills to perform such duties;

o Mitigation industry experience strongly preferred o The ability to handle stressful situations is a must o Strong Customer Service/People skillso Construction/Repairs experience is a pluso Excellent communication skillso Ability to think and reason strategicallyo Must be self motivatedo Detail oriented and able to multitasko Strong computer and technology skills, Microsoft Office, email, etco Bilingual is a pluso Must be able to pass background check and random drug tests o Possess a high school diploma or higher education

Competitive salary plus commissions

BenefitsPaid Holidays, Vacation and Personal timeHealth Insurance - company contributes $ 150 per monthDental & Vision insurance401k plan with company contributionsAflac plans available

Qualified candidates please apply here: https://sirestoration.bamboohr.com/careers/29?source=aWQ9MTg%3D