About PrimusLabs
With over 30 years advancing food safety, PrimusLabs is a trusted partner in the fresh produce industry. We provide microbiological testing, pesticide residue analysis, and analytics that help clients meet regulatory compliance and global buyer requirements. Our ISO-accredited labs use state-of-the-art technology and degreed technical staff to deliver accurate, actionable results quickly and reliably.
Outstanding Benefits: Medical, Dental, Vision, Accident, Life, and Long-Term Disability coverage, along with retirement benefit 401K (with employer match), vacation, and sick leave.
PrimusLabs is seeking an administrative dispatch coordinator to join our team-oriented environment of food professionals in Lakeland, Florida. This individual’s primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving/processing, fielding phone calls at the lab, and occasional product pickups (clean DMV report required). An inclusive culture of creativity and collaboration, we approach our work confidently, learn quickly, improve constantly and celebrate our wins at every turn. If you're driven to perform in a fast-paced environment, you will fit right in.
Schedule: Tuesday - Saturday 10:00am to 6:30pm Hourly wage: $17.00 to $20.00 depending on experience.
General Responsibilities:
Provide support to clients by ensuring seamless transition of samples from the client to the lab
Schedule, coordinate, and dispatch service providers efficiently
Receive samples, and process and review corresponding paperwork from various locations
Maintain and update the monthly Micro Schedule
Answer phone calls
Track, collect, and ship customer supplies as needed
Support other departments with administrative and operational tasks
Perform all other tasks as assigned by management
Requirements:
Education: Associate degree or 2+ years of administrative experience
Qualifications:
Professional customer service
Data entry accuracy and multitasking skills
Excellent verbal, written, and telephone communication skills
Proficient with computers & Microsoft Office
Strong organizational and time management abilities
Self-motivated, quick learner, and proactive
Touch typist 40 WPM or higher
Preferred: Bilingual (English/Spanish)
Flexible Schedule including weekends, holidays, and occasional overtime