Administrative Coordinator (MA/LPN)

Administrative Coordinator (MA or LPN)

TANDEM365 is seeking an organized, self-driven, and compassionate healthcare professional to serve as a key member of our care team.This position offers the opportunity to work as an essential part of an interdisciplinary health care team. This position includes participation in a weekend schedule to support Participant enrollment and operational needs.

Why Join TANDEM365?

We are a complex medical case management program coupled with a robust community paramedicine program that offers rapid response and in-home interventions. Our unique population health model exists to provide innovative services and address the complexities of healthcare, enriching and transforming the lives of our Participants.

At TANDEM365, we utilize highly skilled nurses, medical social workers, community paramedics and medical assistants to assist our Participants with complex medical needs navigate the health care system, support their goals, and prevent unnecessary hospital utilization. Our services help them remain in their homes and manage their conditions more effectively. Our model provides a patient-centered method of care delivery to reduce gaps in care and prevent fragmentation.

What Will You Do?

As an Administrative Coordinator, you will be responsible for outreach and referral conversion, helping to ensure that eligible individuals are successfully enrolled and supported. You’ll also play a key role in providing essential administrative support to the clinical staff-including nurses, social workers, paramedics, and other team members.

Responsibilities

• Conduct outreach to referrals and support enrollment
• Communication with Referral Sources
• Coordinate and schedule onboarding visits
• Collect healthcare information from PCPs and partner agencies
• Collaborate with the interdisciplinary team to ensure a seamless Participant experience
• Maintain accurate records in the EMR system.

Schedule

• Full-time, 40 hours per week
• Weekend Schedule

Skills to be Successful

• Flexible, resilient, and adaptable
• Self-directed with a collaborative mindset.
• Strong prioritization and organizational skills.
• Comfortable using various technologies and software.
• Ability to navigate conversations to convert enrollments

Education and Experience

• Minimum of 2 years of experience as a Medical Assistant or LPN
• Experience with Microsoft Office software preferred.
• Customer service experience in a health care setting highly valued.
• Proof of a valid Michigan driver’s license, auto insurance and reliable transportation.

If this rare opportunity interests you, apply today and find out more!