Administrative Coordinator

Case Management
This position is responsible for delivering Medicare Important Messages, Condition Code 44s, and MOONs, which are required to maintain CMS compliance and ensure appropriate billing.

JOB RESPONSIBILITIES:

• Schedule new patient appointments across medicine specialties following established guidelines
• Handle high-volume inbound and outbound calls, referrals, emails, and faxes
• Verify and update patient demographic and insurance information
• Collect and document required clinical information and external medical records
• Work referral and wait list queues to support timely access to care
• Coordinate with providers, clinics, and referring practices
• Accurately document all scheduling and referral activity in Epic
• Deliver professional, courteous service and escalate issues as needed

Experience:

• One year of medical office experience with high-volume patient contact and scheduling
  or
• One and a half years in a high-volume, public-facing role plus six months of medical office experience
• Experience with electronic scheduling and electronic medical record systems
  Strong communication, attention to detail, and ability to multitask in a fast-paced environment

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.