The Customer Support Specialist supports our Shared Services Insurance Accounting Center. This role helps ensure the smooth execution of day-to-day training operations by providing administrative support, coordinating activities, and maintaining alignment across the team.
What You'll Do
Respond to inquiries professionally and in a timely manner.
Maintain accurate records of documents, communications, and account updates.
Use internal systems to track tasks and support coordination across accounting teams.
Provide flexible support across training initiatives and special projects.
Monitor and help manage training-related requests, escalating issues as appropriate to support a positive learner experience.
Qualifications
2+ years of experience supporting administrative, training, or service-related functions.
Strong written communication and customer service skills.
Ability to work accurately across multiple systems and Microsoft 365 applications, including Excel, Outlook, and Word.
Detail-oriented with strong organizational skills and consistent follow-through.
Collaborative and dependable, with a proactive approach to supporting team and business needs.
#ZRFON
Numbers & Facts
Location
Riverside, CA
Skills
Accountingunmatched
Administrative Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Follow Throughunmatched
Insuranceunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Product Familyunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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