Benefits:- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
- Competitive salary
- Employee discounts
- Tuition assistance
The Administrative Coordinator at The Learning Experience plays an important role in supporting the daily operations of the center. This position is ideal for a highly organized, friendly, and detail-oriented professional who enjoys working with families, supporting staff, and helping create a welcoming and positive environment for children and employees.
Role Responsibilities
ADMINISTRATIVE & CENTER OPERATIONS
- Provide administrative support to the Center Director and leadership team.
- Maintain accurate employee and family records in center systems.
- Assist with payroll preparation and review employee timekeeping for accuracy.
- Support scheduling and help ensure staffing information is organized and up to date.
- Manage office supplies, center inventory, and administrative materials.
- Assist with vendor communication, maintenance requests, and facility-related needs.
- Support billing, account receivables, and family account inquiries.
- Assist with registration and enrollment paperwork.
- Help coordinate staff meetings, trainings, and center events.
- Support communication between the leadership team, teachers, and families.
FAMILY & CUSTOMER ENGAGEMENT
- Answer phone calls, emails, and general inquiries in a timely and friendly manner.
- Assist prospective families by providing information and scheduling tours.
- Follow up with prospective families and support the enrollment process.
- Maintain accurate information in the lead tracking portal.
- Assist with family communications, including newsletters, announcements, reminders, and billing communications.
- Support center events, family engagement activities, and special programs.
- Assist with local marketing and community outreach activities as needed.
- Support social media and other family engagement initiatives.
Qualifications
- DCF 45 Hours
- Previous childcare administrative experience.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Friendly, professional, and customer-service-oriented personality.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable using computers, email, scheduling systems, and Microsoft Office.
The ideal candidate is dependable, organized, welcoming, and passionate about supporting children, families, and staff. If you enjoy working in a fast-paced environment and being an important part of a successful childcare center, we would love to hear from you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.