About Us
Right at Home Central Valley provides trusted in-home care services that help seniors remain safe, comfortable, and independent at home. We are a small, fast-growing team that values compassion, reliability, teamwork, and treating our clients, caregivers, and team members like family.
We are looking for someone who wants more than just a job—someone who is eager to learn, take ownership, and grow with our company.
Position Overview
We are seeking a full-time Administrative Coordinator to join our Visalia office. Reporting to the Office Manager, this person will be a key point of contact for clients, caregivers, applicants, referral partners, and prospective clients.
This is a fast-paced, hands-on role that combines front-office support, customer service, client intake and sales, caregiver recruiting, and administrative responsibilities. The right person is personable, tech-savvy, quick on their feet, organized, and comfortable taking initiative.
Key Responsibilities
Front Office & Client Support
- Answer incoming calls and provide a professional, welcoming experience.
- Assist clients, families, caregivers, and referral partners with routine questions and concerns.
- Route calls and issues to the appropriate team member when needed.
- Document important communications accurately in WellSky.
- Support day-to-day front-office and administrative needs and fill-in on Caregiver shifts if needed.
Client Intake & Sales
- Speak with prospective clients and families about their care needs.
- Explain Right at Home services and help determine how we can support them.
- Follow up with prospective clients and help move qualified leads toward assessments and new services.
- Build trust with families and confidently ask for the business when appropriate.
Caregiver Recruiting & Onboarding
- Respond to caregiver applicants and recruiting leads.
- Conduct initial phone screens and schedule interviews.
- Follow up with candidates throughout the hiring process.
- Assist with onboarding, orientation, training coordination, and required documentation.
- Help maintain an active pipeline of qualified caregivers.
Operations Support
- Perform data entry, follow-up calls, record maintenance, and document management.
- Learn and use WellSky, Microsoft Teams, Microsoft Office, and other business systems.
- Support the operations team during busy periods and take ownership of assigned tasks through completion.
- May provide caregiver shift coverage when needed; training can be provided.
Qualifications
- Strong communication and customer-service skills.
- Comfortable speaking with clients, families, caregivers, and prospective customers by phone and in person.
- Computer savvy and able to learn new software quickly.
- Organized, dependable, detail-oriented, and able to manage multiple priorities.
- Quick thinker who stays calm and finds solutions when situations change.
- Self-starter who takes initiative and follows through.
- High school diploma or GED required.
- Administrative, customer service, sales, recruiting, healthcare, home care, or caregiving experience preferred.
- WellSky experience is a plus, but not required.
What We Offer
- $20–$22/hour, depending on experience.
- 401(k).
- Training and professional development.
- Supportive, family-like team environment.
- Exposure to multiple areas of a growing healthcare business.
- Meaningful opportunities to take on more responsibility and advance as the company grows.
Who Will Thrive Here
You may be a great fit if you are passionate about helping people, enjoy working with a fast-moving team, learn technology quickly, and naturally look for ways to solve problems instead of waiting to be told what to do.
We are especially interested in someone with a growth mindset who wants to build a career and grow alongside the company.
Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.