Administrative Coordinator

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it's fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.

Why Work for Us?

Join a team that's focused, nimble, and driven to succeed. GLS North America is where creativity meets precision-and where your work helps shape the next stage of the automotive evolution. Your journey starts here!

• Stability & Success: 75+ years of family-owned excellence.
• Work-Life Balance: Consistent scheduling so you'll always know when you're working.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Benefits For All Stages of Life: From medical, dental, and vision coverage, to disability and life insurance, we've got you covered.
• 401K with Company Match: Plan for your future while working with us.
• Paid Time Off: 2 weeks of PTO starting after just 30 days.
• Recognition Programs: We celebrate your hard work through multiple recognition programs based on service, values, and performance.
• Growth & Leadership Experience: We believe in developing our team and promoting from within.
• Inclusive Work Culture: Work alongside diverse talent with a range of skills and knowledge.
• Community Engagement: We're proud to support our local communities through participation in various events.

• Run and maintain inventory and driver reports using eCVMS to track inventory and driver activity daily.
• Problem-solve and assist with GM driver inquiries via phone, email, or IM to provide updates and accurate information daily.
• Submit vehicle orders to GM systems.
• Assign vehicles to company drivers using reports, email, and GM forms when required.
• Work with the plating department to ensure vehicles are properly plated.
• Track ordered vehicles using GM programs.
• Update vehicle status in company systems using GM systems.
• Work with dealerships for new vehicle PDI/LPO by phone and/or email.
• Work with dealerships for repairs and recalls by email and/or phone.
• Maintain vehicle files to record all vehicle information by placing all associated paperwork in the file.
• Verify disposal requirements for out-of-state vehicles to be sent to auction.
• Process drive and buy disposal paperwork per GM program guidelines.
• Send tabs/license plate renewals to drivers by obtaining driver addresses, then send to drivers via FedEx.
• Perform annual physical inventory by locating selected vehicles and working with drivers, dealerships, auctions, etc. to fill out required paperwork per GM rules.
• Gather and complete paperwork and Power of Attorney for drivers to obtain license plates in states requiring passenger plates.
• Maintain ongoing training for processes and procedures.
• Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision.

• Must have a valid driver's license.
• Must have exceptional oral and written communication skills.
• Must be customer service oriented.
• Must have exceptional time management and multi-tasking skills.
• Must be a self-starter.
• Strong problem-solving skills.
• Must be a reliable team player.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications preferred.
• Proficient in Excel.
• Working with web-based programs daily.
• Knowledge of Teams to make and receive phone calls.

• 75% of the time your job will be completed while sitting.
• 25% of your job will consist of walking while working.
• Specific vision abilities required by this job are close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.