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Administrative & Customer Support Coordinator

Masiello Employment Services

Rindge, NH

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JOB DETAILS
SALARY
$50,000–$55,000 Per Year
SKILLS
Accounting, Administrative Skills, Analysis Skills, Billing, Communication Skills, Customer Support/Service, Documentation, Education Regulations, Family Educational Rights and Privacy Act (FERPA), Financial Aid, Higher Education, Maintain Compliance, Microsoft Excel, Microsoft Office, Organizational Skills, People Management, Problem Solving Skills, Reporting Skills, Tax Returns, Team Player, Telephone Skills, Training/Teaching
LOCATION
Rindge, NH
POSTED
Today
An academic institution located in Rindge, NH is looking for an Administrative & Customer Support Coordinator to join their growing team!

Your qualifications for the Administrative & Customer Support Coordinator position are as follows:
 
  • Bachelor’s degree in Accounting or Business
  • 3-5 years of progressive experience in higher education student accounts/bursars position, including supervisory experience
  • Familiarity with FERPA regulations in higher education  
  • Experience with credit balance refunding and Title IV aid compliance
  • Knowledge of collection laws and third-party billing
  • Excellent communication, customer service, and collaboration skills
  • Strong organizational, analytical, and problem-solving skills
  • Proficiency with MS Office, especially Excel
  • Ability to maintain confidentiality
Benefits you will receive as the Administrative & Customer Support Coordinator:
 
  • $50K-$55K/year, depending on experience
  • Full-time schedule of Monday through Friday from 8:00am-5:00pm
  • Direct-hire opportunity
For the Administrative & Customer Support Coordinator position your duties will include:
 
  • Answer phones and emails, and greet and assist visitors
  • Post charges and process payments to student accounts
  • Work with Financial Aid office on refund processing and aid transfers  
  • Oversee collections procedures
  • Help prepare tax forms and support audits
  • Prepare reports and maintain documentation
  • Perform cashier functions (secure funds, make deposits, reconcile receipts, petty cash, etc.)
  • Ensure regulatory compliance
  • Train team members and provide additional support as assigned

Are you a deadline-driven multitasker who thrives in a fast-paced, student-focused environment? We want to hear from you! To apply for this position, please email your resume to 

julie@masemp.com

, call 603-358-1000 or apply online at www.masemp.com.

We are here to help!  For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can’t wait to virtually meet you!

MAS603
 

About the Company

M

Masiello Employment Services

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