Administrative Direct Support Professional, Certified Day Services

People

Buffalo, New York

JOB DETAILS
SKILLS
Accounting, Administrative Skills, CPR Certification, Computer Skills, Crisis Intervention, Customer Support/Service, Documentation, Interpersonal Skills, Lift/Move 35 Pounds, Mail Processing, Medication Administration, Multitasking, Operations Management, Physical Demands, Purchase Orders, Safety/Work Safety, Secure Communications Interoperability Protocol (SCIP), Telephone Skills, Voice Mail
LOCATION
Buffalo, New York
POSTED
30+ days ago

Hourly Pay Range: $16-$20

Shift: Monday-Friday Days

Provides courteous and knowledgeable administrative support; is the initial point of contact for front desk calls and visits—ensures efficient operation and outstanding customer service. As a Direct Support Professional (DSP), supports the persons’ served character, choices, strengths, interests and needs and ensures a safe, healthy and clean environment.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

  • Warmly welcomes employees and guests to the facility—clearly and cordially answers and transfers calls, delivers messages from voicemail and email and takes necessary action to address caller/visitor needs involving appropriate personnel
  • Receives deliveries and prepares items for delivery—sorts, distributes and posts mail and maintains the facility mail hub and mailboxes, coordinates mailings
  • Completes purchase requisitions for mail and office supplies as needed or requested
  • Provides various administrative tasks as needed or requested which support the entire team at the facility
  • Respects and maintains the confidentiality of the persons served and demonstrates a positive and caring attitude
  • Plans, coordinates and implements meaningful activities and person-centered activities that promote independence, inclusion and productivity
  • Completes all tasks necessary to ensure the health and safety of each person receiving services
  • Performs DSP supports to program as needed
  • Promptly and accurately completes daily documentation and other accounting as required by OPWDD and agency standards
  • Remains compliant with all required training
  • Maintains certification in CPR, Strategies for Crisis Intervention and Prevention (SCIP-R) and medication administration and performs all as needed
  • Attends and participates in meetings and trainings
  • Complies with all agency policies and procedures.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • High School Diploma/GED and 1-2 years of related experience or equivalent combination of education and related experience.
  • Ability to handle multiple tasks simultaneously.
  • Basic computer skills.
  • Lifting requirement of 35 lbs.
  • Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan, to sit for extended periods of time and to meet the physical requirements to react to emergency situations using CPR, SCIP-R.

 

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

About the Company

P

People

People Inc. is Western New York's leading non-profit human services agency. Through a variety of services including residential, employment, community outreach, health care and recreation programs, we help seniors, families and people with disabilities live more healthy, independent and productive lives.

Our History

In 1970, a small group of parents and professionals joined together to address the needs of individuals with intellectual disabilities and formed what would grow to become People Inc. The agency expanded its mission to include a wider variety of services to address the needs of people with developmental disabilities and disabling conditions, as well as the general public. Over the years, People Inc. has grown greatly in numbers of populations served, spectrum of services, geographic locations, and number of sites.

Our Vision

People Inc. is working toward a future where all persons whose needs limit their integration into the community can reach their highest level of human potential as responsible members of society. It is hoped that these individuals will, to their potential, be contributing and active members in their communities, enjoying the greatest possible degree of independence and acceptance, in all aspects of their lives.

Our Mission

People Inc. exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society.

Our Values

Improving lives, respect, integrity, relentless pursuit of excellence, flexibility and creativity

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Nonprofit Charitable Organizations
WEBSITE
http://www.people-inc.org/careers