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Administrative - Logistics Associate III

eTeam Inc.

Burlingame, CA

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JOB DETAILS
SKILLS
Acceptance Testing, Business Administration, Communication Skills, Debugging Skills, Demand Forecasting/Planning, Detail Oriented, Distribution Services, ERP (Enterprise Resource Planning), Error Handling, IP Multimedia System (IMS), Inventory Management, Logistics, Merchandising, Metrics, Microsoft Excel, NetSuite, New Store Openings, Order Processing, Order/Customer Fulfillment, Performance Analysis, Pivot Tables, Problem Solving Skills, Process Improvement, Product Demonstration, Product Management, Product/Service Launch, Promotional Products, Purchasing/Procurement, Requirements Management, Retail, Retail Operations, SAP, Sales Analysis, Sales Forecasting, Service Level Agreement (SLA), Shipping/Receiving, Standard Operating Procedures (SOP), Standards Development, Strategic Analysis, Supply Chain, Supply Chain Management, Systems Maintenance, Third-Party Logistics (3PL), Time Management, Transaction Processing/Management, Vlookups, Warehousing
LOCATION
Burlingame, CA
POSTED
30+ days ago
1, 30-minute interview
1, 1-hour interview
Onsite - Burlingame, CA
Max bill rate

Role Summary
We are seeking a detail-oriented and proactive Logistics Lead to own the end-to-end inventory lifecycle for our retail network. In this role, you will be the central hub between our warehouses, retail locations, and technology teams. You will not only manage the day-to-day execution of product replenishment and order fulfillment but also play a critical role in identifying gaps in our current systems and driving the enhancement of our logistics tools.

Key Responsibilities
1. Inventory Management & Procurement
End-to-End Oversight: Manage inventory integrity across all nodes of the supply chain, ensuring accuracy from the distribution center to the retail BOH.
Replenishment Strategies: Analyze sales trends and stock levels to execute timely product orders for retail stores, preventing stockouts and minimizing overstock situations.
Demand Planning: Collaborate with the Merchandising and Sales teams to forecast inventory needs based on seasonality, promotions, and new product launches.
Non-Consumable Product Management: Managing demo and display units, new store opening kits, & supplies.

2. Fulfillment & Transaction Support
Order Lifecycle Management: Monitor daily order flows to ensure all transactions are processed correctly and verify that proper fulfillment times (SLAs) are met.
Exception Handling: Serve as the primary point of escalation for shipping delays, transaction errors, or receiving discrepancies, working directly with 3PL partners or internal warehouses to resolve issues quickly.
Performance Monitoring: Track and report on key logistics metrics, including On-Time-In-Full (OTIF) rates and order processing speed.

3. Systems Optimization & Process Improvement
Tool Enhancement: Act as the "Super User" for our inventory management systems (IMS) and ERP. Identify bugs, inefficiencies, or feature gaps and partner with the Tech/Product teams to define requirements for system updates.
Testing & Rollout: Lead User Acceptance Testing (UAT) for new logistics tools or features before they are rolled out to the wider organization.
SOP Creation: Document workflows and create Standard Operating Procedures (SOPs) to ensure consistency in how inventory is handled physically and digitally.

Qualifications
Experience: 3-5 years of experience in Logistics, Supply Chain, or Retail Logistics Operations.
Technical Skills: Strong proficiency in Excel (VLOOKUPs, Pivot Tables) and experience working with ERP/IMS systems (e.g., NetSuite, SAP, Shopify, or proprietary tools).
Soft Skills: Excellent communication skills with the ability to translate operational needs into technical requirements for developers.

Education: Bachelor s degree in Supply Chain Management, Business Administration, or relevant field preferred.

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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