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Administrative Manager II (Trusted Agent)

Strategic Data Systems

Corona, CA

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JOB DETAILS
SALARY
SKILLS
Access Control, Administrative Management, Artificial Intelligence (AI), Background Investigation, Business Administration, Check Processing, Communication Skills, CompTIA Security+, Data Management, Documentation, Funding, Government, Government Contracts, Human Resources Certification, ITIL (IT Infrastructure Library), Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Internet Security, Leadership, Maintain Compliance, Management of Information Systems/Technology (MIS), Microsoft Office, Microsoft SharePoint, Network Operations Center, Onboarding, Operational Support, Operations Management, Organizational Skills, People Management, Performance Metrics, Project Management Professional (PMP), Record Keeping, Secret Clearance, Sensitive Compartmented Information Facility (SCIF), ServiceNow, Standard Operating Procedures (SOP), Time Management, Top Secret Clearance, U.S. National Institute of Standards and Technology (NIST), United States Citizen, United States Department of Defense (DoD)
LOCATION
Corona, CA
POSTED
Today
Title: Administrative Manager II/Trusted Agent
Location: NSWC Corona Division - on-site position
Pay: $70k - pay is dependent on experience
Full-time with benefits
 
 
SDS is seeking a mission-focused and experiencedIT Administrative Manager IIto lead administrative, personnel, and operational support for a DoD IT program. This role includes serving as aTrusted Agent (TA)for the Defense Manpower Data Center (DMDC), supporting the issuance and management of CAC credentials, identity verification, and personnel accountability in accordance with DoD directives. The successful candidate will combine strong leadership skills with experience in government IT operations, personnel oversight, and compliance.

Responsibilities

  • Manage the administrative operations of a large-scale IT program in a DoD environment.
  • Oversee personnel onboarding, access control, task tracking, and operational support activities.
  • Serve as a Trusted Agent (TA) responsible for verifying identity, sponsoring personnel for CAC issuance, and maintaining compliance with DMDC policies.
  • Coordinate with DoD stakeholders to ensure contractual deliverables are met.
  • Supervise and evaluate IT administrative and technical staff.
  • Maintain personnel records, performance metrics, and training compliance logs.
  • Lead security and access management functions, ensuring timely processing of background checks and clearance documentation.
  • Develop and maintain SOPs, task trackers, and workflow documentation.
  • Support audits, program reviews, and compliance inspections.
  • Facilitate communication between contract teams and government representatives.

Required Qualifications

  • U.S. Citizenship and Active Secret clearance (TS preferred).
  • Bachelor’s degree in IT, Business Administration, or related field (Preferred).
  • CompTIA Security+ certification
  • 3+ years of professional experience, with at least 1 year in IT 
  • Previous experience as a Trusted Agent (TA) or familiarity with the TA role and CAC issuance process under DoD/DMDC guidelines.
  • Strong understanding of DoD security practices, personnel systems, and onboarding protocols.
  • Proficient with Microsoft Office Suite, SharePoint, and enterprise workflow platforms.
  • Excellent organizational, leadership, and communication skills.
  • Ability to manage sensitive personnel data and maintain confidentiality.

Preferred Qualifications

 
  • PMP, ITIL, or HR/cybersecurity certifications.
  • Experience using ServiceNow, DEERS/RAPIDS, or eQIP systems.
  • Familiarity with RMF, NIST 800-53, and DoD STIGs.
  • Prior experience supporting a SCIF or classified environment.
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

S

Strategic Data Systems

trategic Data Systems, Inc. (SDS) has been providing Information Technology (IT) services and solutions for over 20 years. Today, we provide IT, cyber security, contact center and engineering support to various U.S. Department of Defense organizations as well as other Federal agencies and commercial companies. We focus on our customers and have earned a reputation for exceptional service and responsiveness. Founded in San Diego, California in 1997, SDS corporate office is now located in Keller, Texas.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
WEBSITE
https://www.sdatasystems.com/

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