Administrative Office Associate

The Counseling and Diagnostic Center of Woodfield, Ltd., an outpatient mental health practice located in Schaumburg, IL, is seeking a dependable, detail-oriented Administrative Support Specialist to assist prescribers with non-clinical administrative functions and support daily practice operations.


This role requires strong organizational skills, discretion, and the ability to manage multiple responsibilities independently in a confidential healthcare environment.


Core Responsibilities

• Assist prescribers with non-clinical administrative functions
  
  
• Support clients and providers with day-to-day administrative tasks
  
  
• Manage new client documentation and ongoing recordkeeping
  
  
• Coordinate pharmacy communications and medication-related administrative matters
  
  
• Verify prescription status and appointment scheduling
  
  
• Assist with credentialing and compliance requirements
  
  
• Maintain provider files, licenses, liability insurance, and CAQH profiles
  
  
• Process bank deposits as needed
  
  
• Support special projects and practice improvement initiatives
  
  
• Perform additional administrative duties as assigned
  
  

Expectations

• Maintain strict confidentiality and HIPAA compliance
  
  
• Document communications within required timeframes
  
  
• Escalate complex or clinical matters appropriately
  
  
• Manage deadlines with minimal supervision
  
  
• Communicate proactively regarding priorities and barriers
  
  

Qualifications

• Prior administrative experience required
  
  
• Healthcare or mental health experience preferred
  
  
• Experience with EHR systems strongly preferred
  
  
• Strong attention to detail and organizational skills
  
  
• Professional communication skills
  
  

If you are organized, proactive, and committed to supporting quality mental health care through strong administrative work, we encourage you to apply.