GPS Jobs is seeking an Administrative Services and Operations Coordinator for a part time position supporting a State Agency in Columbia, SC. Why You Should Apply:
Competitive Pay: $18/hr or more depending on experience.
Part-time opportunity with a flexible schedule.
Work in a collaborative and customer-focused environment.
Play an important role in supporting accessible transit services for the community.
What You Will Do:
Review complementary paratransit and half-fare program applications for accuracy and completeness.
Communicate with applicants and caregivers to obtain missing information and resolve discrepancies.
Enter and maintain application, eligibility, and program data in tracking systems.
Maintain organized electronic and physical records.
Prepare reports, summaries, and documentation for leadership and compliance reviews.
Process and distribute application packets, notices, and other program correspondence.
Monitor and follow up on returned or undeliverable mail.
Provide administrative support including filing, scanning, copying, and correspondence preparation.
Schedule appeal hearings and support related documentation.
Track and close customer complaints in the SFT system.
Upload monthly forms, reports, Fitness Center documentation, and other records.
Maintain the Trespass Notices list.
Provide backup support to Customer Experience Representatives as needed.
What is Needed:
High school diploma or equivalent
1 – 3 years of experience in administrative support, customer service, application processing, or a related field.
Proficiency in Microsoft Office Suite
Strong attention to detail and accuracy in data entry and document review.
Excellent written and verbal communication skills.
Strong organizational, time management, and multitasking abilities.
Ability to maintain confidentiality and handle sensitive information professionally.
Experience with ADA programs, public transit services, or working with individuals with disabilities preferred, but not required.
GPS Jobs is a drug-free workplace, and a criminal background check is required. EOE
Numbers & Facts
Location
Columbia, SC
Skills
Ada Programming Languageunmatched
Administrative Skillsunmatched
Communication Skillsunmatched
Community and Social Servicesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Service Softwareunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Documentationunmatched
Documentation Reviewunmatched
Fitnessunmatched
GPS (Global Positioning System)unmatched
High School Diplomaunmatched
Leadershipunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Prepare Correspondenceunmatched
Presentation/Verbal Skillsunmatched
Public Transportunmatched
Reporting Skillsunmatched
Software Administrationunmatched
Team Playerunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
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