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Administrative Operations Coordinator

GPS Jobs

Columbia, SC

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JOB DETAILS
SALARY
SKILLS
Ada Programming Language, Administrative Skills, Communication Skills, Community and Social Services, Customer Experience, Customer Relations, Customer Service Software, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Documentation Review, Fitness, GPS (Global Positioning System), High School Diploma, Leadership, Microsoft Office, Multitasking, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Public Transport, Reporting Skills, Software Administration, Team Player, Time Management, Track Customer Issues, Writing Skills
LOCATION
Columbia, SC
POSTED
1 day ago
GPS Jobs is seeking an Administrative Services and Operations Coordinator for a part time position supporting a State Agency in Columbia, SC. Why You Should Apply: 
  • Competitive Pay: $18/hr or more depending on experience. 
  • Part-time opportunity with a flexible schedule. 
  • Work in a collaborative and customer-focused environment. 
  • Play an important role in supporting accessible transit services for the community. 
What You Will Do: 
  • Review complementary paratransit and half-fare program applications for accuracy and completeness. 
  • Communicate with applicants and caregivers to obtain missing information and resolve discrepancies. 
  • Enter and maintain application, eligibility, and program data in tracking systems. 
  • Maintain organized electronic and physical records. 
  • Prepare reports, summaries, and documentation for leadership and compliance reviews. 
  • Process and distribute application packets, notices, and other program correspondence. 
  • Monitor and follow up on returned or undeliverable mail. 
  • Provide administrative support including filing, scanning, copying, and correspondence preparation. 
  • Schedule appeal hearings and support related documentation. 
  • Track and close customer complaints in the SFT system. 
  • Upload monthly forms, reports, Fitness Center documentation, and other records. 
  • Maintain the Trespass Notices list. 
  • Provide backup support to Customer Experience Representatives as needed.
What is Needed: 
  • High school diploma or equivalent
  • 1 – 3 years of experience in administrative support, customer service, application processing, or a related field. 
  • Proficiency in Microsoft Office Suite 
  • Strong attention to detail and accuracy in data entry and document review. 
  • Excellent written and verbal communication skills. 
  • Strong organizational, time management, and multitasking abilities. 
  • Ability to maintain confidentiality and handle sensitive information professionally. 
  • Experience with ADA programs, public transit services, or working with individuals with disabilities preferred, but not required. 
GPS Jobs is a drug-free workplace, and a criminal background check is required. EOE

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