Administrative & Program Coordinator

Reporting to the director of the Virginia Tech Southwest Center, the administrative and program coordinator is responsible for coordinating and implementing center usage, client services, and support for programs which include conferences, short courses, training programs, institutes, workshops and other unique outreach offerings. Key responsibilities are:
•Support daily operations of the VT Southwest Center based on the center’s program and implementation needs;
•Serve as the initial and primary contact for faculty, students, clients and participants;
•Support the director, engagement staff, and onsite partners in a wide variety of tasks including social media, marketing and customer support, classroom scheduling, calendar maintenance, classroom set up and reception duties;
•Serve as the liaison between students and units across the University;
•Coordinate program implementation, including financial management and accountability, keeping programs within scope and adhering to established timelines, onsite/day-of duties, and vendor management.
Occasional travel is required to provide local and out of town program support. Occasional overnight, weekend, early morning and late evening work may be required based on program schedules.

•Experience in a higher education setting or hospitality / event coordination environment;
•Experience with financial management;
•Experience with various social media platforms and marketing for promotion of programs such as short courses, conferences, workshops and special events;
•Must have strong technical skills such as word processing, Excel, email, internet navigation, online learning platforms, and audiovisual equipment;
•Excellent organizational skills. Must be able to handle numerous projects and details simultaneously and accurately while prioritizing according to need and schedule.
•Exceptional customer services skills;
•Ability to remain calm under pressure and handle unanticipated changes or emergencies in an effective and professional manner;
•Must be a team player with excellent communication and interpersonal skills;

•Bachelor's degree in business or related field, or equivalent training and experience in business or hospitality management field.
•Experience with university and/or state purchasing policies and procedures as well as experience with invoicing and payments;
•Conference management/planning;
•Experience working within program budget constraints;
•Experience in training and development and/or meeting management.

3

Restricted

Commensurate with experience up to a budget maximum of $18/hour

01/05/2024

The successful candidate will be required to have a criminal conviction check.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

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