Administrative Program Specialist

Join MyCHN as an Administrative Program Specialist

At MyCHN (My Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care.

Why You’ll Love Working Here

Mission-driven, community-focused organization
Supportive, team-based culture
Opportunities for career growth and development
The chance to make a real impact in underserved communities

What You’ll Do & Bring

As an Administrative Program Specialist, you'll play a vital role in supporting Behavioral Health and Crisis Services programs, helping drive operational excellence, quality outcomes, and access to care for the communities we serve.

Key Responsibilities:

• Support daily operations of Behavioral Health and Crisis Services programs
• Assist with CCBHC program implementation, compliance, and performance reporting
• Prepare and maintain weekly and monthly program reports
• Track outcomes, quality metrics, and hospitalization referral dispositions
• Support payor initiatives and reporting requirements
• Maintain accurate tracking logs and ensure data integrity
• Assist with patient access and continuity of care initiatives
• Support behavioral health consent processes and patient engagement activities
• Monitor and coordinate Wysa application requests and patient activations
• Communicate professionally with patients, families, referral sources, and community partners

What You Bring:

• High school diploma or GED
• Strong organizational, administrative, and time management skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and data accuracy
• Ability to handle sensitive information with professionalism and discretion
• Collaborative mindset and commitment to quality healthcare
• Passion for supporting behavioral health and whole-person care initiatives

Preferred:

• Some college coursework
• Bilingual in Spanish
• Experience in healthcare, behavioral health, or quality reporting
• Experience with de-escalation techniques

Ready to Make a Difference?

Join a compassionate, fast-paced team where your work helps strengthen behavioral health services and improve patient outcomes.

Apply today and grow your career with MyCHN.