Employment Type: Ful Time

Shift:

Full Time, Days. 36hrs/wk. normal business hours.

Must have Monday-Friday, Day Time availability

Location at MFH Main Campus in SMLWC 1503 Lansdowne Ave Darby PA

Job Description Summary:

Performs a variety of secretarial and clerical duties to support the business operations of Mercy Fitzgerald Hospital. To recognize and support the Mercy philosophy by demonstrating customer service to patients and families, payers, physicians, staff and all other interpersonal interactions. Dependent on assigned department location, may focus on reception, patient accounts.  

• Completes patient access/intake process effectively and efficiently.

• Has mastered ability to schedule patients inEpic, links patient accounts to the system for new appointments, completes insurance verification determining eligibility and co-pay.  Communicates appropriate information to patients and therapists.  Acts as a resource for other staff.

• Independently completes patient access/intake procedures.

• Upon arrival of the patient, obtains copies of insurance cards, collects co-pays, has patient sign and verifies all pertinent paperwork, places ID band on patient’s arm.

Requirements:

• High school graduate or equivalent

• Minimum 1 year experience

• Experience with insurance verifications preferred

Position Highlights:

• Work/Life balance with flexible schedules.  

• Free onsite parking.  

• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.   

• Referral Rewards Program 

Mercy Fitzgerald Hospital is a 178-bed teaching hospital located in Darby, Pa., which offers advanced acute care services in Delaware County and Southwest Philadelphia.  Consistently recognized for clinical excellence, Mercy Fitzgerald is proud of our many quality achievements such as: Blue Distinction Center for Cardiac Care, Bariatric Surgery Center of Excellence, Achievement Awards from the American Heart/Stroke Associations and Certified Primary Stroke Center.