Administrative Services Assistant

Expedite Technology Solutions, LLC

Jackson, TN

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Auditing, Business Administration, Continuous Improvement, Criminal Justice, Data Analysis, Data Management, Documentation, Executive Assistant Skills , Interpersonal Skills, Learning Management System (LMS), Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Project/Program Management, Quality Assurance, Quality Metrics, Regulations, Reporting Skills, Staff Development, Staff Training, Team Player, Time Management, Training/Teaching, Trend Analysis, Work From Home
LOCATION
Jackson, TN
POSTED
Today

Title: Training Data Analyst (aka ASA of Compliance)
Department: Tennessee Corrections Institute (TCI), Training Division
Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
Responsibilities:
Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
Perform quality assurance checks to maintain high standards in training delivery and documentation.
Monitor and report on staff development, including tracking hours of self-development activities.
Produce detailed reports and analyses related to training compliance and effectiveness.
Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
Qualifications:
Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
Proven experience in data analysis, project management, and administrative support.
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Excellent organizational and time management skills to meet strict deadlines.
Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
Job Type: Full Time
Expected Hours: 40 per week
Benefits: Flexible schedule
Schedule: 8-hour shift.
Work Location:
This position offers a mix of remote work and on-site responsibilities. The incumbent will be expected to work on-site a minimum of three days a week.

About the Company

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Expedite Technology Solutions, LLC

At Expedite Technology Solutions, we believe that technology helps businesses succeed, but people make the real difference. We combine our knowledge of technology with a superior level of service to bring you IT experts that can make a real difference for your business.

Based in Atlanta, GA, Expedite is a minority and woman owned business. We have spent our entire careers working in IT services. We have a combined experience of more than 25 years in technology outsourcing, professional services, and staffing. Because of our experience, we can offer the same services as a large company, but our size allows us to stay innovative and gives us the flexibility to act quickly. We work with clients to come up with creative and cost efficient solutions.

We started the company to combine our experience with our customer centered philosophy, creating the personalized service that each client deserves. Delighting our clients is the number one priority with each engagement.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Transportation and Warehousing
WEBSITE
http://www.expediteinc.com