Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Administrative Services Order Specialist I for our Columbus, Ohio location.As a Kimball Midwest associate, you'll be part of a company built on long‑term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family‑owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.ResponsibilitiesResponsible for providing excellent customer service for sales reps, customers, and internal staff as calls are receivedManages the flow of orders held in order maintenance queue according to the assigned scheduleResponsible for managing the hold for orders in the pending submissions queueResponds same day to all voicemails, emails, and Teams messages received within working hours the same dayPerforms other duties as assigned by the Administrative Services Trainer, Administrative Services Assistant Manager, or Administrative Services ManagerQualificationsHigh School diploma, GED, or equivalent0–1 years experience in a customer service, clerical, or similar roleProficiency in Microsoft Office Applications (AX, Excel, Word, etc)The ability to communicate with co‑workers, supervisors, and managers in both written and verbal formThe ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructionsThe successful completion of a ninety (90) day orientation periodAdditional InformationThis role is Monday‑Friday 6:00 am–2:30 pmThis role is fully on‑siteWe offer a benefits package that includes health, dental and vision insurance, company‑sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for Your Day dress code and paid holidays.Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.We Participate in E-Verify. Participamos en E-Verify.#J-18808-Ljbffr
We have been in business since 1923, serving our customers through both superior products and superior services. We are a major force in the industrial maintenance aftermarket with unlimited growth potential. We service our Sales Representatives and end-use customers from our corporate office and distribution center in Columbus, Ohio and from our distribution centers strategically located in Dallas, Texas, Reno, Nevada, and Savannah, Georgia.
From our earliest beginnings, we've strived to develop a "partnership in performance” with each employee and customer in order to identify and satisfy their needs through the development of superior products and programs. As a result, Kimball Midwest's sales growth has been very dynamic, increasing from less than $1 million in 1983 to more than $200 million today.
Our success is a direct result of our quality people. Our Sales Force and internal staff work hand-in-glove to make sure our end-use customers are taken care of. Through careful selection we identify people who possess the ability, desire, and dedication to grow with us. We have development programs designed to enhance our employees' ability to enjoy a successful career in our organization. The skill and talent of our team and their selfless approach to serving our customers sets us apart not only in the industry, but as a company.
Kimball Midwest provides equal employment and opportunity for all individuals regardless of race, color, religion, national origin, creed, age, sex, ancestry, veteran status, or disability.