Administrative Specialist III - Jail Health Services

Administrative Specialist III - Jail Health Services

Salary

$32.94 - $41.75 Hourly

Location

King County Correctional Facility - 500 5th Ave, Seattle, WA

Job Type

Career Service (Exec)

Job Number

2026SMD27576

Department

DPH - Public Health

Division

Jail Health Services

Opening Date

07/10/2026

Closing Date

7/24/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

C9 : PROTEC17-DPH, DCHS-Admin

Full- or Part-Time

Full Time

• Description
• Benefits
• Questions

Summary

Public Health - Seattle & King County is seeking a Career Service Administrative Specialist III to join our vibrant and diverse team at Jail Health Services (JHS)! The Administrative Specialist III will provide specialized technical, program-specific information that requires limited interpretation of established policies, procedures, and other relevant sources to internal and/or external customers over the telephone, in writing and/or in person. This position requires the processing and scanning of a high volume of medical documents into an Electronic Health Record system. This position is responsible for safely performing a variety of skilled work including distributing materials throughout multiple units in JHS.

This position will also perform support activities for multiple disciplines in high volume healthcare settings as part of JHS. This position is located inside of the King County correctional facilities and will be in proximity to incarcerated individuals.

Background

About Jail Health Services:

JHS provides needed health and social services to the incarcerated population located in the King County jails - King County Correctional Facility (KCCF) in Seattle, WA, and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the people we serve and their health outcomes. Our division includes over 230 employees and a bi-annual budget of over $80 million.

The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening Doors to Healthier, Happier Lives, and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.

Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.

JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.

Note: This recruitment will be used to create an eligibility pool to fill additional Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nations history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

The typical schedule is offered as five days a week for 8 hours, or four days a week for 10 hours. Specific days and times of the shift will be determined upon hire. Hours of operation for the team are from 5:00 a.m. to 10:30 p.m. Seven days per week.

Differential pay of an additional $1.00 per hour for hours worked between 5:00 p.m. to 10:00 p.m. and $1.50 for hours worked between 10:00 p.m. to 7:00 a.m. will be given. This position is overtime eligible and may be required to work evenings, holidays and weekends as needed.

Work Location

The primary work location is at the King County Correctional Facility located at 500 5th Avenue Seattle, WA 98104. The secondary location is at the Maleng Regional Justice Center 620 W James St. Kent, WA 98032.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Job Duties

• Provide day-to-day assistance with administrative support to the Personal Health Services Supervisor (PHSS), Public Health Administrative Support Supervisor (PHASS), Psych providers, and other JHS disciplines.
• Provide backup support when needed to other site Leads.
• Develop and maintain complex databases and lists of program specific statistics and information.
• Develop tracking and filing systems to maintain data and files.
• Compose, draft, proofread and edit complex documents and reports, contracts, forms and/or correspondence as instructed, with minimal revision from supervisor and/or administrative staff.
• Handle forms management including EPIC form creation.
• Enter, track and manage FMD service requests from staff using Maximo program.
• Serve as Telecom Coordinator for JHS, e.g., order mobile devices, manage mobile device inventory lists, assist staff with new cellphone activation and set up.
• Serve as JHS contact with DAJD for JHS vendor/visitors background clearance for correctional facility access.
• Lead for Psych and Administrative Support, assist in distributing workload among clerical staff, provide direction, training and evaluation; monitor the quality and completion of work. Coordinate coverage for unplanned absences.
• Prepare meeting agendas. Attend and take minutes at meetings.
• Participate in guidelines development, staff development, committee meetings, both in JHS program and Public Health.
• Schedule meetings and maintain calendars for organizational unit/program.
• Interpret established policies, procedures, regulations, internal data, and other requirements to provide authoritative program-specific information to customers (e.g., managers, vendors, section employees).
• Update SLP and Job Aids for Psych support and administrative support functions.
• Research and summarize specialized or technical information from varied sources and make recommendations.
• Maintain a broad working knowledge and good professional relationship with key customers, medical providers, dental providers, psych providers, release planning
• Serve on workgroups and committees.
• Run HIM team huddles.
• Oversee MOUD, Methadone and Re-entry Programs.
• Manage insurance Billing activities.
• Push, pull or move items greater than 40 pounds, with or without accommodation.
• Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (Minimum):

• Proficiency in a Microsoft Windows environment, and the ability to use drop down menus, point and click software, multiple screens.
• Data entry skills with at least 85% accuracy and a minimum of 3000 keystrokes per hour.
• Proficiency in Microsoft Word processing and Excel spreadsheet software to complete clerical tasks.
• Demonstrated customer service experience in person and via telephone (discretion, patience, etiquette, and professionalism).
• Basic accounting and mathematics skills.
• Ability to navigate using EPIC and other electronic health record systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to follow oral and written instructions and follow through on assignments as directed.
• Ability to maintain confidentiality on sensitive matters.
• Ability to communicate in a pleasant, non-judgmental, respectful, culturally sensitive manner under varying levels of stress (this may include high levels of noise, limited resources, etc.).
• Demonstrated ability to use office equipment including fax machine, copiers, scanner, label maker, and printers.
• Ability to work independently and in an organized manner.
• Ability to handle difficult interpersonal interactions with discretion and diplomacy.
• Ability to push, pull or move items greater than 40 pounds, with or without accommodation.
• Ability to reach above head, kneel, bend, stoop, push a cart and navigate throughout a multi-story building using stairs and to walk greater than 300 yards.
• Demonstrated ability to prioritize and complete multiple tasks simultaneously.
• Demonstrated ability to work with interpreters and customers who speak a language other than English.

The most competitive applicants will have the following experiences and qualifications (Desired):

• Experience working in a correctional facility.
• Experience using an electronic health record system.
• Experience working in lead role of 3+ years.
• Experience working within a healthcare organization.

Supplemental Information

Forbes named King County as one of Washington States best employers.

Together, with leadership and our employees, were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nations best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

This position is open to all qualified applicants.

The following items are required to be considered for this vacancy:

• NEOGOV Job Application - The responses on your job application should be thorough and complete and will be used in the screening process.
• Supplemental Questions - The responses to the supplemental questions should be thorough and complete and will be used in the screening process.
• Resume - Your resume should be thorough and complete and will be used in the screening process.

(Please note: Cover letters and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Contact

If you have questions or would like more information about the application process, please contact Salyse Duckworth, HR Analyst at sduckworth@kingcounty.gov.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Additional Information

Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.

The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

Union Membership

This position is represented by the PROTEC17 labor union.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Do you have proficiency in Microsoft Word processing and Excel spreadsheet software to complete clerical tasks?

• Yes
• No

02

Please BRIEFLY describe your demonstrated customer service experience in person and via telephone (discretion, patience, etiquette, and professionalism). If you do not have this experience, please type N/A.

03

Do you have experience working in a correctional facility?

• Yes
• No

04

If yes to the question above, please briefly describe your experience working in a correctional facility. If you do not have this experience, please type N/A.

05

Do you have experience using an electronic health record system?

• Yes
• No

06

If yes to the question above, please briefly describe the number of years of experience, the name of the electronic health record system and where you acquired this experience. If you do not have this experience, please type N/A.

07

Please select the option below that best describes the number of years of experience that demonstrates your ability to lead or experience working in lead role.

• No experience.
• Less than 3 years of experience.
• 3 years to 5 years of experience.
• More than 5 years of experience.

08

Do have experience working within a healthcare organization?

• Yes
• No

09

If yes to the question above, please describe your experience and what healthcare organization. If you do not have this experience, please type N/A.

10

Do you have ability to push, pull or move items greater than 40 pounds, with or without accommodation?

• Yes
• No

11

Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

12

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question

Employer King County

Address King Street Center

201 South Jackson Street

Seattle, Washington, 98104

Phone 206-477-3404

Website http://www.kingcounty.gov/