Administrative Specialist

PrInce William County Government

Prince William County, VA

JOB DETAILS
SALARY
$30.67–$36.09 Per Hour
SKILLS
Administrative Skills, American Sign Language, Business Administration, Chinese Language, Communication Skills, Credit Cards, Cross-Functional, Customer Relations, Customer Support/Service, Data Entry, Dental Insurance, Diversity, Email Management/Administration, Employee Assistance Plan, Financial Control, Financial Reporting, Financial Transactions, Government, Health Plan, High School Diploma, Leadership, Maintain Compliance, Mandarin Chinese Language, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Parks & Recreation, Pharmacy, Reconciliation, Record Keeping, Recreation, Resolve Customer Issues, Spreadsheets, Staff Training, Transaction Processing/Management, Vision Plan
LOCATION
Prince William County, VA
POSTED
1 day ago

Administrative Specialist

Salary

See Position Description

Location

Prince William County, VA

Job Type

Full-Time (FT)

Job Number

202610682

Department

PARKS & RECREATION

Opening Date

07/13/2026

Closing Date

7/20/2026 11:59 PM Eastern

GRADE

B23

Hiring Salary

$30.67 - $36.09

  • Description
  • Benefits
  • Questions

Introduction

Administrative Specialists in Prince William County provide professional administrative, clerical, and customer-service support to ensure efficient daily operations within County departments. Positions often serve as front-line contacts for the public, support supervisors and managers, and manage a variety of administrative processes.

Do you enjoy helping people and making a positive impact in your community? The Prince William County Department of Parks and Recreation is seeking a customer-focused Administrative Specialist to serve as a key member of our team. In this dynamic, public-facing role, you will be the first point of contact for residents and visitors, providing exceptional customer service while answering inquiries, processing registrations and monetary transactions, maintaining accurate records, and supporting a variety of recreational programs and services. This position interacts daily with families, seniors, youth, community organizations, and visitors from diverse backgrounds, requiring excellent communication skills, professionalism, and the ability to adapt your approach to meet the needs of different audiences. If you thrive in a fast-paced environment, enjoy building positive relationships, and are passionate about serving your community, we encourage you to apply and become part of a team dedicated to enhancing the quality of life in Prince William County.

About This Role:

The Administrative Specialist is responsible for delivering exceptional customer service while overseeing daily front office operations and supporting departmental programs. This role provides leadership to front desk staff through training, scheduling, performance support, and operational guidance. Responsibilities include managing administrative functions, maintaining records, processing financial transactions, preparing reports, and ensuring compliance with County policies and procedures. The position also supports recreation programs, facility reservations, community events, and cross-functional collaboration to ensure efficient and effective department operations. The ideal candidate must be able to multitask in a fast-paced environment, maintain confidentiality when handling sensitive information, and demonstrate strong organizational and communication skills.

Minimum Requirements:

  • High school diploma or GED and 2 years of administrative or clerical experience, including data entry and records experience.

Preferences:

  • Proficiency with Recreation Software (RecTrac, ePact)
  • Strong customer service and communication skills
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
  • Bilingual
  • Cash Handling Experience

Work Schedule:

  • 37.5 hours a week
  • Monday - Friday
  • Some evening, Saturday or Sunday when needed

Hiring Salary Range: $30.67-$36.09

We also offer great benefits including:

  • Retirement from the Virginia Retirement System (VRS)
  • 401a and 457 retirement savings and investment plans
  • Paid Annual Leave
  • Paid Personal Leave
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical and Dental Health Plans
  • Optional Group Life Insurance
  • An Employee Assistance Program (EAP)
  • Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here for the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

  • Temporary
  • Provisional
  • Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.

  • Yes, I acknowledge and understand the above statement and wish to continue in this process.
  • No, I do not wish to proceed any further in this process.

02

This position requires a high school diploma or G.E.D. Please select the option that reflects your highest level of completed education.

  • Bachelor's degree or higher in Business Administration or related field
  • Bachelor's degree or higher in unrelated field
  • Associate degree in Business or Office Administration or related field
  • Associate degree or higher in unrelated field
  • High School Diploma or G.E.D.
  • None of the above

03

This position requires 2 years of administrative or clerical experience, including data entry or records experience. Please quantify your number of years of experience in administrative or clerical work, including data entry or records experience.

  • 3 or more years of experience
  • 2 years of experience
  • 1 year of experience
  • Less than 1 year of experience
  • No experience

04

Which statement best describes your experience using recreation management software such as RecTrac, ePact, or similar systems?

  • I have extensive experience using RecTrac, ePact, or similar recreation management software and have trained others or served as a resource for system users.
  • I have regularly used RecTrac, ePact, or similar software to register participants, process transactions, and maintain records.
  • I have limited experience using recreation management software or similar systems.
  • No experience

05

Which statement best describes your experience providing customer service to the public?

  • I have extensive experience delivering exceptional customer service, handling complex customer concerns, and adapting my communication style to effectively serve diverse populations.
  • I have regularly provided customer service in a fast-paced environment by assisting customers in person, over the phone, and through email while resolving routine concerns professionally.
  • I have provided customer service by responding to basic questions and directing customers to appropriate resources.
  • I have little experience providing customer service.
  • No experience

06

Do you speak or have proficiency in any languages other than English? If yes, please select all that apply

  • Spanish
  • French
  • Arabic
  • Mandarin Chinese
  • Vietnamese
  • Korean
  • American Sign Language (ASL)
  • Other
  • None

07

If you selected "Other" on question #6, please indicate the language below. Please enter "N/A" if it does not apply

08

How would you describe your proficiency with Microsoft Office applications, including Outlook, Word, and Excel?

  • I am highly proficient in Microsoft Office and regularly use advanced features, such as formulas, data tracking, mail merge, calendars, and reporting.
  • I am proficient in Outlook, Word, and Excel and use these applications regularly to create documents, manage email, and maintain spreadsheets.
  • I have basic experience using Outlook, Word, and/or Excel for routine tasks.
  • I have little experience using Microsoft Office.
  • No experience

09

Which statement best describes your experience with cash handling?

  • I have extensive experience handling high-volume monetary transactions, balancing multiple payment methods, resolving discrepancies, and following established financial controls.
  • I have regularly processed cash, checks, and/or credit card payments, balanced a cash drawer, and reconciled daily receipts.
  • I have occasionally accepted payments and made basic cash transactions.
  • I have no cash handling experience.

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers

About the Company

P

PrInce William County Government