Administrative Specialist - Nursery Operations

Company Overview:

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

 

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview:

The Administrative Specialist is a support role that performs a full range of administrative duties, in addition to project work, and may also provide guidance and limited work direction to others. 

 

What you’ll do:

• Respond to inquiries from internal and external customers
• Prepare correspondence, reports, and other business documents for distribution.
• Facilitate and organize workflow through supervisor’s office, ensuring all items requiring follow up action are addressed
• Provide administrative support for nursery operations, including assisting with nursery-related orders, documentation, inventory records, and customer inquiries. 
• Communicate with customers, vendors, and internal teams regarding nursery products, availability, orders, and related needs, providing timely issue resolution and support.

• Coordinate purchasing activities, including purchase order management and communication with vendors.

• Process and maintain sales orders, ensuring accurate information and timely updates throughout the project lifecycle.
• Support bid and order entry processes, including data entry, material takeoffs, and estimating support.
• Prepare and distribute project documentation, purchase orders, product submittals, and related paperwork.
• Collaborate with sales, operations, vendors, and customers to support successful project execution.
• Mentor less experienced peers or delegate work to others

Skills We Are Seeking::

• 2-4 years of administrative/clerical experience in a fast-paced environment
• Excellent communication and customer service skills.
• Strong computer skills including MS Office Suite and Outlook
• Ability to maintain confidential data
• Previous experience working in a nursery environment or directly supporting nursery operations required.

• Knowledge of nursery products and plant material to effectively support customers and branch operations.

• High school diploma or equivalent