Administrative Specialist

Administrative Specialist – CAP Medicaid Program

Location: New Hanover Regional
Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Join our team and play an important role in supporting the CAP Medicaid program for the Novant Health Coastal Region! We are looking for a detail-oriented and organized Administrative Specialist who thrives in a fast-paced healthcare environment and enjoys supporting both team operations and patient-centered initiatives.

Position Summary
The Administrative Specialist provides essential administrative and clerical support to ensure the smooth and efficient day-to-day operations of the department. This role may work independently or as part of a collaborative team and serves as a valuable resource to staff across the department.

Key Responsibilities

• Provide administrative and clerical support to departmental operations
• Maintain records, prepare correspondence, and assist with reporting and presentations
• Serve as a resource for staff, helping to streamline workflows and processes
• Communicate effectively providers and staff

What We’re Looking For

• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask and manage priorities in a dynamic environment
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Access)

Qualifications/Requirements

• High school diploma or equivalent required 
• At least 1 year of administrative support experience required
• Healthcare administrative experience is a plus

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.