Administrative Supervisor II

Administrative Supervisor II

86802BR

Patient Services-Patient Care Operations

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Status

Full-Time

Standard Hours per Week

40

Job Category

Administration,

Regular, Temporary, Per Diem

Regular

Pay Range

$65936.00-$105497.60 Annual

Office/Site Location

Boston

Remote Eligibility

Part Remote/Hybrid

Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Position Summary:

Supervises, performs and oversees administrative functions of the unit, including preparing and monitoring unit's operating and capital budgets, maintaining supply and equipment inventory and developing and implementing unit administrative procedures and systems. Selects, trains, supervise and evaluates work of support service personnel. Provides administrative support for Director.

Key Responsibilities:

• Provides administrative support for Director and unit operations. Monitors and maintains unit files and records, including confidential and/or sensitive information. Prepares, verifies and monitors departmental payroll and related records. Schedules and attends unit-based and departmental committee and council meetings, preparing and maintaining meeting records. Collects and compiles information and prepares reports as required for regulatory and accreditation inspection, management review and special projects.
• Selects, trains, supervises and evaluates unit's non-clinical support staff. Develops and implements work schedules and delegates assignments to meet unit operations and coverage requirements. Conducts annual performance appraisals, monitors and evaluates employee job performance, provides guidance and feedback and initiates disciplinary and other personnel actions as warranted.
• Evaluates Program's space needs. Oversees clinician schedule(s) to ensure appropriate room utilization and resource allocation. Monitors and coordinates any facility issues which affect operations. Recommends efficiency improvements to the Practice Administrator.
• Purchases daily medical and office supply needs through established Hospital protocols to ensure efficient patient care. Monitors supply inventory/budgeting and identifies and communicates trends and patterns to support cost containment and ensures appropriate use of supplies.
• Ensures patient satisfaction by providing positive and effective customer service. Monitors and assesses management and operations for patient satisfaction. Recommends and implements improvements to service.
• Provides non-clinical orientation programs for unit staff. Ensures all Program personnel are trained in Hospital policies and procedures, as well as in the Hospital's information systems, including follow-up training and consultations. Ensures compliance with third-party regulations and requirements and billing as they relate to proper documentation, coding and charge entry processes for program clinical services.
• Participates in unit leadership group and assists in development and implementation of unit based programs. Communicates and works with management and staff of other hospital departments in coordinating needed purchasing, maintenance and repair services

Minimum Qualifications

Education:

• Associate's or equivalent experience is required.

Experience:

• 4 years of related experience is required.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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