Administrative Support 2

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Job Title:  

Administrative Support 2

Agency:

Department of Human Services

Job Requisition ID:

JR0000003063

Shift:

Day (United States of America)

Compensation Details:

$28,958.39

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. 

Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Administrative Support 2, this position will report to an Administrative Support Supervisor.  This position is located in Marietta (Cobb County), GA.

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s). 

Under direct supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial and public organizations.  

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role and Responsibilities:  

• Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
• Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
• Receives and properly manages incoming and outgoing mail and telephone communications.
• Orders supplies and equipment for the office.
• Ensures general maintenance and repair needs for telephones, technology and other items necessary to ensure efficient office operations.
• Assists supervisor with maintenance of budget data.
• Maintains files of required reports and records.
• Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements and expense reports.
• Maintains time and attendance records for staff.
• Registers and transfers cases.
• Maintains confidential records.
• Engages in other specialized activities relative to the office, program, divisions or agency.
• Facilitates the day-to-day operation of the office while the supervisor is off site.
• Performs other professional responsibilities as assigned.

Minimum Qualifications:

• One (1) year of work experience involving customer service in an office environment.
• Work experience using Microsoft Office Suite, and/or standard software applications in an office environment.

Preferred Qualifications:

• Bilingual

Additional Information: 

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov 

Employment Information: 

• DHS is an equal opportunity employer. 

• Current state employees are subject to State Personnel Board (SPB) Rules regarding salary. 

• If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: 

  hrhelpline@dhs.ga.gov

  . 

• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. 

• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). 

• DHS will contact educational institutions to verify degree(s), diploma, licensure, etc. 

• As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. 

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. 

This position is subject to close at any time once a satisfactory applicant pool has been identified. 

Minimum Qualifications:

High school diploma/GED and two (2) years of general office or administrative experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.