Administrative Support Assistant

Veterans Health Administration

Amarillo, TX

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JOB DETAILS

SKILLS

Administrative Procedures, Administrative Skills, Communication Skills, Data Analysis, Data Collection, Data Sets, Department of Veterans Affairs, Documentation, Documentation Review, Federal Government, Funding, Government, Healthcare, Healthcare Quality, Human Resources, Inventory Management, Legal, Lift/Move 40 Pounds, Medical Office Administration, Microsoft Office, Multitasking, Onboarding, Operations Management, Operations Security (OPSEC), Physical Demands, Process Improvement, Program Evaluation, Progress Reports, Quality Management, Record Keeping, Regulatory Requirements, Reporting Skills, Statistical Programming Languages, Statistics, Time Management, Trend Analysis, United States Citizen, Vaccination

LOCATION

Amarillo, TX

POSTED

1 day ago

Summary

Incumbent serves as the Program Support Assistant to support aspects of the Medical Resident program day-to-day operations within Medical Services and administration support to the Chief of Medical Service.

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Duties

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Duties may include but are not limited to:

Assist in planning, review, and report data/statistical results of program/project studies
Establish protocol and coordinate incoming data and organize and retrieve computerized data sets
Review documents, reports, and/or applications for omission and inconsistencies, and ensure data is complete and accurate
Enter and maintain pertinent information in an automated tracking system of program-specific data to track suspense's on items such as progress reports, funding accomplishments and compliance strategies
Maintain Specialty Service inventory and supplies
Complete special research projects to support the Resident program
Timekeeping

Work Schedule: Monday to Friday, 8:00 a.m. - 4:30 p.m.

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.Virtual: This is not a virtual position.

Position Description/PD#: Administrative Support Assistant/PD01296A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

You must be a U.S. Citizen to apply for this job.
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Selective Service Registration is required for males born after 12/31/1959.
Physical Requirements: The work is primarily sedentary and is usually accomplished while the employee is comfortably seated at a desk or table. Some physical demands such as standing, walking, bending, and lifting (up to 40 pounds) is required. Physical exertions including stretching, reaching, and pulling or pushing carts occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/14/2026.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must possess one year of specialized experience, equivalent to at least the GS-5 level in the federal service, that equipped me with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes applying basic management principles and administrative procedures to support studies, data collection, and program evaluation activities; Ability to gather, track, and analyze data to identify trends, assist with workload measurement, and support assessments of program effectiveness and compliance; Preparing routine reports, summaries, and briefings, and communicating information clearly with staff and stakeholders; Working knowledge of healthcare operations, quality management processes, and regulatory requirements; Using computer applications (e.g., Microsoft Office and data systems) to compile data, maintain records, and generate reports; and Ability to manage multiple tasks, meet deadlines, and support process improvement efforts within a team environment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

About the Company

Veterans Health Administration

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