Administrative Support Assistant II

Administrative & Office Operations

• Provide administrative support to department leadership, faculty, staff, and researchers.
• Coordinate calendars, meetings, travel arrangements, and events.
• Prepare correspondence, agendas, meeting materials, and minutes.
• Maintain office procedures, records, and supply inventories.
• Support website and information updates as assigned.

Records, Data Management & Reporting

• Organizes, maintain, and update files, databases, records, and reports.
• Develop and maintain record-keeping processes and tracking systems.
• Review, summarize, and compile information for recurring and ad hoc reports.
• Ensure accuracy and integrity of departmental data and documentation.

Customer Service & Stakeholder Support

• Provide basic customer service support for students, faculty, staff, alumni, external partners, and the public.
• Respond to inquiries and provide guidance regarding departmental and university policies, procedures, and services.
• Some exchange of information with other internal departments or work groups.
• Maintain a high level of professionalism, confidentiality, and customer service.

Financial & Resource Support

• Assist with budget tracking, reconciliation, and financial record maintenance.
• May assist in reconciling expenditures and identify discrepancies for resolution
• Support procurement and inventory activities.
• Assist with administrative processes related to departmental operations and resource management.

Knowledge, Skills, and Abilities (KSAs):

• Ability to communicate effectively both verbally and through written communication.
• Possesses a full range and depth of professional knowledge and experience which allows them to work independently.
• Customer service oriented.
• Ability to use critical, independent thinking.
• Ability to multi-task in a fast-paced environment.
• Excellent time management skills.
• Excellent computer skills.
• Proficient in Windows and Mac OS and MS Office Suite