Administrative Support Associate

Position Details

Classification Information

Position Classification Title Administrative Support Associate FLSA Non-Exempt Position Class 10421

Position Overview

Join the Ramily!

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Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina-known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

UNC System Employee Benefits Central

UNC System Retirement Benefits

WSSU Holiday Schedule

WSSU Discounts and Perks

Position Summary

The Department of Biological Sciences at Winston-Salem State University invites applications for an Administrative Support Associate. The department is one of the University's largest undergraduate teaching units, serving biology majors, students in STEM and health sciences programs, and those completing general education requirements. The Administrative Support Associate serves as the department's primary administrative and operational support professional, coordinating a broad range of academic, financial, personnel, and operational functions. Preference will be given to candidates with experience in higher education and a background in biology, another natural science, or a science-based academic environment.

Responsibilities of the Administrative Support Associate include:

• Coordinate the daily administrative operations of the Department of Biological Sciences and provide support to the department chair, faculty, staff, and students.
• Serve as the primary point of contact for faculty, students, visitors, and external stakeholders, respond to inquiries, and refer complex issues to the department chair
• Schedule meetings, interviews, events, and departmental activities; prepare reports and professional correspondence
• Develop and maintain office procedures that improve efficiency and continuity of operations
• Coordinate personnel actions, onboarding activities, and faculty support processes, and serve as the liaison between the department and Human Resources, Academic Affairs, Finance, Purchasing, Facilities, Information Technology, and other university offices
• Process departmental purchasing, procurement, and vendor payments
• Manage departmental P-Card transactions and reconciliations
• Monitor departmental budgets and reconcile Banner financial reports
• Process travel authorizations and reimbursements
• Coordinate contracts, service agreements, and equipment purchases while ensuring compliance with university policies
• Coordinate faculty searches, meetings, special events, and departmental initiatives
• Support instructional and laboratory operations through coordination of administrative processes
• Maintain confidential personnel, financial, purchasing, and student records
• Assist with documentation for assessment, accreditation, annual evaluations, and other university reporting requirements

Primary Function of Organizational Unit

The Department of Biological Sciences is one of the University's largest undergraduate teaching departments. The department provides instruction for biology majors, supports STEM and health sciences programs, and offers biology courses that fulfill general education requirements. Faculty are engaged in teaching, scholarship, undergraduate research, academic advising, mentoring, and service, advancing the University's mission of student success, academic excellence, and community engagement.

Position Information

Position Number 110942 Competency Level Journey Working Position Title Administrative Support Associate Building and Room No.

WB Atkinson Science Building, Room 414

Work Hours: From [time] to [time] on [days] of [week] 8 am - 5 pm, Monday - Friday Hours per week 40 Months per year 12 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12

DHR Assigned Fields

FTE 1

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies Not Mandatory Position required to work On-Call/Emergency Callback No Minimum Experience/Education

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Years Experience, Skills, Training, Education

• Three or more years of progressively responsible administrative support experience, preferably in higher education or a similarly complex organizational environment.
• Associate's degree or bachelor's degree is preferred.
• Preference will be given to candidates with a degree or coursework in biology or another natural science, or experience working in a science or laboratory-based academic environment.
• Experience supporting financial, personnel, purchasing, travel, scheduling, and records management functions
• Experience with purchasing scientific or laboratory supplies and equipment
• Proficiency with Microsoft Office 365 applications
• Experience using enterprise resource planning (ERP) systems such as Ellucian Banner
• Strong organizational, communication, customer service, problem-solving, and time management skills
• Ability to manage multiple priorities and maintain confidentiality

Required License or Certification

N/A

Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required

Posting Details

Posting Details

Posting Number SPA01050P Internal Posting Only No Time Limited Position No Appointment Length State Salary Range $33,540 - $54,455 Internal Salary Range $33,540 - $43,000 Open Date 07/31/2026 Close Date 08/20/2026 Open Until Filled No Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:

• A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
• If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
• Salary will be determined based on competencies, equity, budget, and market considerations.
• Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
• Failure to complete the application completely may result in you not being considered for the vacant position.
• Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
• If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Key Responsibilities and Related Competencies

Key Responsibilities and Related Competencies

Competency Financial Management - Budget Describe the specific job duties related to this competency

• Processes departmental purchasing, procurement, and vendor payments.
• Manages departmental P-Card transactions and reconciliations.
• Monitors departmental budgets and reconciles Banner financial reports.
• Processes travel authorizations and reimbursements.
• Coordinates contracts, service agreements, and equipment purchases while ensuring compliance with university policies.

Percentage Of Time 25 Competency Planning and Organizing Work Describe the specific job duties related to this competency

• Coordinates the daily administrative operations of the Department of Biological Sciences.
• Provides administrative support to the department chair, faculty, staff, and students.
• Establishes priorities and coordinates multiple projects and deadlines simultaneously.
• Schedules meetings, interviews, events, and departmental activities.
• Develops and maintains office procedures that improve efficiency and continuity of operations.

Percentage Of Time 25 Competency Communication - Verbal / Written Describe the specific job duties related to this competency

• Serves as the primary point of contact for faculty, students, visitors, and external stakeholders.
• Responds to inquiries and provides guidance regarding departmental and university procedures.
• Prepares correspondence, reports, and other administrative documents.
• Communicates professionally with university offices and external vendors.

Percentage Of Time 10 Competency Coordination - Work Describe the specific job duties related to this competency

• Coordinates personnel actions, onboarding activities, and faculty support processes.
• Serves as the liaison between the department and Human Resources, Academic Affairs, Finance, Purchasing, Facilities, Information Technology, and other university offices.
• Coordinates faculty searches, meetings, special events, and departmental initiatives.
• Supports instructional and laboratory operations through coordination of administrative processes.

Percentage Of Time 20 Competency Information/Records Administration Describe the specific job duties related to this competency

• Maintains confidential personnel, financial, purchasing, and student records.
• Prepares reports and maintains departmental databases.
• Ensures compliance with university record retention policies.
• Assists with documentation for assessment, accreditation, annual evaluations, and other university reporting requirements.

Percentage Of Time 15 Competency Problem Solving Describe the specific job duties related to this competency

• Independently resolves routine administrative and operational issues.
• Researches university policies and procedures to determine appropriate actions.
• Identifies process improvements that enhance departmental efficiency.
• Refers complex issues to the department chair.

Percentage Of Time 5

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

Applicant Document

Required Documents

• Resume
• Cover Letter

Optional Documents

• References List