Administrative Support Coordinator

Starting Hourly Wage: $22.59

DESCRIPTION/JOB SUMMARY

Provide analytical and operational support for demo asset lifecycle management, pricing administration, inventory controls, reporting, and policy compliance, and collaborate across departments to maintain accurate demo asset records and approved pricing while serving as a trained backup to the Pricing Administrator

RESPONSIBILITIES/DUTIES

• Maintain Sample/Demo Account balances within established guidelines by coordinating equipment transfers, pricing, inventory rotation schedules, bill-offs, and issue resolution with Field Sales Representatives and management 
• Prepare monthly management reports, administer and analyze Sample/Demo Account audits, and support annual inventory and budget goals
• Coordinate aging demo inventory cleanup efforts with Sales leadership to support year-end budget objectives 
• Coordinate the resale of returned Quantum equipment by working with Field and Corporate Sales teams to develop strategies for selling returned and aging inventory 
• Manage demo equipment donation requests and approvals 
• Train Field Sales personnel on Sample/Demo Account policies, procedures, and expectations 
• Administer the Demo App by approving access, maintaining user profiles, and coordinating training as needed 
• Coordinate the assignment and auditing of tracking devices deployed on Sample/Demo equipment 
• Develop and maintain dashboards and management reports measuring tracking-device deployment, sales revenue compared with demo equipment deployment, equipment utilization and aging, and demo management by sales representative and region 
• Identify demo inventory trends, exceptions, aging equipment, and other areas requiring Sales Management attention 
• Provide primary operational support and serve as a trained backup to the Pricing Administrator during absences and periods of increased workload 
• Coordinate account setup for Mega, Pride, and Quantum accounts under the direction of the Pricing Administrator 
• Independently process routine account-specific pricing setups, updates, and approved pricing change requests 
• Coordinate and implement approved pricing changes for Pride and Quantum products, components, and accessories 
• Support product and accessory launches through pricing system setup, validation, reporting, and documentation 
• Conduct periodic pricing audits across applicable systems, order forms, price lists, and sales materials 
• Research pricing discrepancies and coordinate corrections with Pricing, Product Management, Sales, IT, and other appropriate teams 
• Maintain pricing documentation, audit records, approval documentation, and implementation tracking 
• Assist with special pricing projects, account analysis, reporting, and other responsibilities necessary to provide effective backup coverage
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management 
• Complete the Annual CTPAT Security Training 
• Focus on continuous improvement, and consistently demonstrate good business judgment 
• Work effectively with all Pride departments to exceed internal and external expectations
• Assist with organization and cleaning of work area, keeping aisles and walkways clear at all times
• Pride retains the discretion to modify duties and/or assign other duties as necessary

  REQUIRED SKILLS

• Must be a team player, professional, detail-oriented, and honest 

  Must have the ability to:

• Multi-task, problem-solve, adhere to tight deadlines, and prioritize in a fast-paced working environment
• Manage confidential pricing information with accuracy and discretion
• Identify discrepancies across multiple data sources

  Must have:

• Relentless drive to achieve advancement and continuous improvement
• Strong emotional intelligence and collaboration
• Intermediate working knowledge of Microsoft Office Word and Excel 
• Excellent web, database and system navigation skills 
• Excellent verbal and written communication skills 

  PREFERRED SKILLS

• Advanced Microsoft Excel skills, including lookups, pivot tables, data validation, and data reconciliation preferred

  REQUIRED EXPERIENCE

• At least 5 years of experience in a professional office or sales environment

  PREFERRED EXPERIENCE

• At least 7 years of experience in a fast-paced business, professional office, and/or sales environment dealing with multiple departments preferred
• At least 1 year in a professional role using ERP, CRM, pricing, or inventory management systems preferred

  REQUIRED EDUCATION

• High School Diploma or GED

  REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

  DETAILS

• This job description is not intended to be all-inclusive
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

  Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. 

• Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

  If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.