Administrative Support

Job Title: Administrative Support

Location: (Santa Clara, CA)

Duration: Contract - 12 months

Pay Range: $24/hr $35/hr (W2)

Job ID: 373651

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Administrative Support Professional to serve as an operational partner for the Global Customer Success (GCS) ML SBX team. The ideal candidate will have strong experience in stakeholder coordination, governance and meeting operations, content development, and data visualization, and a proven ability to drive cross-functional follow-ups, maintain complex documentation pipelines, and deliver data-driven visibility into team performance.

Responsibilities:

• Coordinate stakeholders by proactively following up on global action items to meet milestones and clear dependencies.
• Plan and manage meetings, including complex multi-time-zone scheduling, agenda and document preparation, and delivery of actionable minutes.
• Support GCS content and marketing by collecting, drafting, and editing internal communications and newsletters to highlight team achievements.
• Consolidate departmental data to identify operational trends and maintain dashboards tracking KPIs and team performance.
• Create data visualizations and summary papers to enable root-cause analysis and informed decision-making.
• Organize and facilitate small events and specialized meetings to improve information flow and team morale.
• Perform additional projects as assigned by management.

Required Skills & Qualifications:

• Data visualization proficiency in Excel (Pivot Tables, VLOOKUP, charting) and/or tools such as Tableau or Power BI to build performance dashboards.
• Business writing skills for professional newsletters, executive summaries, and meeting minutes.
• Project tracking experience using Smartsheet, Jira, or Trello to monitor global action items.
• Advanced O365 skills, including complex calendar management and document version control in SharePoint and Teams.
• Bachelor's degree required.
• 5+ years of experience in administrative, operations, or project support roles, with demonstrated operational maturity.

Preferred Skills:

• Strong communication and meeting facilitation skills with attention to detail.
• Scheduling and coordination expertise; comfortable with technology and current tools.
• Background in data analysis.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

Additional Position Details

• Part-time, approximately 20 hours per week based on business needs.
• Schedule: 8:00 AM to 12:00 PM.
• Onsite role. Local candidates only.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.

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