Administrative Support Services Technician

Administrative Support Services Technician

The Administrative Support Services Technician requires a general knowledge of departmental policies and procedures. The incumbent is responsible for performing detailed, confidential data entry, compiling reports, creating basic correspondence,providing routine and non-routine clerical support to staff and/or management, and performing basic quantitative and/or quality assurance reviews of forms, document files and processes within established guidelines.

Principle duties and responsibilities include:

• Perform variousroutine clerical duties, utilizing standard office equipment, to include, screen incoming calls, take and transmit messages, maintain calendars, keying information into databases, make photocopies, perform data entry, fax documents, type, and word processing.
• Process routine forms, requisitions, purchase orders, payments, claims, warrants, and/or other related items.
• Respond to requests for information from the public, answer routine questions, direct visitors to appropriate locations.
• Maintain filing system, which may include entering, sorting, and verifying data into a computer system.
• Type a variety of documents with utmost accuracy, which may include, correspondence, reports, memos, notices, forms, contracts, schedules, meeting agendas and minutes, and/or other related materials.
• May be required to assist with the front desk and provide front line customer services to the public, community members, and clients.
• Perform spot checks of inventory and orders supplies as needed.
• Perform other duties of a similar nature or level as requested by supervisor or director.

Additional focused area duties and responsibilities may include:

• Tracking and updating referral logs and records for Health Programs.
• Coordinating special events and clinics for Health Programs.
• Assisting with the processing of accounts payable, accounts receivable, and/or payroll for Finance and Accounting.
• Assisting with the preparation and organization of audit paperwork for Finance and Accounting.
• Taking fingerprints for Background Investigations and Tribal Gaming.
• Issuing identification badges for Background Investigations and Tribal Gaming.
• Researching background information on potential employees for Background Investigations and Tribal Gaming.
• Performing home inspections for licensing renewals for Social Services.
• Setting up and coordinating new employee training and orientations for Human Resources Training.
• Organizing and assisting with graduation ceremonies for Human Resources Training.
• Gathering information prior to the submission of grants as requested for Grants and Contracts.
• Working with wireless vendors to set up cell phones and pagers for Information Technology.

Required knowledge, skills, and abilities include:

• Clerical and office support practices.
• Assigned department operations and functions.
• Customer service principles and practices.
• Recordkeeping principles.
• Basic mathematical concepts, such as addition, subtraction, and multiplication.
• Filing procedures and practices.
• English language, grammar, and punctuation.
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

Skills and abilities include:

• Maintain files and records.
• Prepare a variety of business correspondence, records, reports, documents and forms.
• Follow oral and written instructions, policies, and procedures.
• Operate a variety of office equipment, including a computer, fax/scan and adding machines, and related software applications.
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Education, certifications, and experience required:

High School Diploma or G.E.D plus two (2) years of clerical experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

AND

• A valid Arizona Driver's License may be required by the hiring department.

Special requirements:

• Must be proficient in Microsoft Word and Outlook.
• Must have basic knowledge of Microsoft PowerPoint, Excel, and Publisher.
• Some positions require a Clearance Card, Homeland Security Background Check, or Tribal Gaming License prior to working. Failure to maintain a current Level 1 Clearance Card, Homeland Security Background Check, or Tribal Gaming License will result in termination.