Administrative Support Specialist 8298

Support meaningful community initiatives while serving as a key administrative partner within the Housing and Neighborhood Development Department!

Compensation and Benefits:

Estimated Hiring Salary Range: $43,755 - $57,573  Full Salary Range: $43,755 - $78,299

Benefits:

We offer an outstanding benefits package that supports your well-being.

Learn more Here

Work Schedule: Monday – Friday | 8:00 AM – 5:00 PMWork schedule may vary based on operational needs.

The Housing and Neighborhood Development Department is seeking a highly organized and customer-focused Administrative Support Specialist to provide direct support to the Director and Department. This position plays a vital role in coordinating administrative functions, supporting departmental operations, and serving as a liaison for interdepartmental initiatives and public engagement efforts.

This role requires professionalism, adaptability, strong communication skills, and the ability to manage multiple priorities while delivering excellent customer service to both internal and external stakeholders.

Why You’ll Love Working With Us

• Contribute to initiatives that positively impact neighborhoods and the community
• Work closely with leadership and gain valuable exposure to departmental operations
• Be part of a collaborative and service-oriented team environment
• Utilize both administrative and technical skills in a dynamic role
• Grow professionally through meaningful projects and cross-functional collaboration

About the Role

This position performs complex administrative, financial, clerical, and technical support work for the Director and the Housing and Neighborhood Development Department. The Administrative Support Specialist serves as a liaison between departments and the public while ensuring efficient daily operations.  Must have strong written and verbal communication skills and the ability to work independently and collaboratively within a team setting.  The Administrative Support Specialist performs a variety of technical and clerical duties in support of the Department Leadership, including updating computer information, preparing monthly reports, answering telephones, and providing assistance to the department.  Provides general administrative support for the department, including processing and preparing mail; preparing records, logs, and filing systems; serving as a receptionist for in-person customers and phone calls; providing information to other departments, outside agencies, and the general public; and directing calls and visitors to appropriate staff or departments. Responsibilities also include front office operations such as sorting mail, greeting visitors, ordering supplies, updating the website, assisting with contract requests, and maintaining revenue files.  Serves as Benefits Assistant for the department; provides assistance with benefit forms, timesheets, and updates to training records; updates & distributes new information from the People and Culture Department; and maintains new hire information.   Uses Infor GHR software for a variety of transactions, personnel-related issues, etc.

Key responsibilities include:

• Coordinating administrative and operational activities for the department
• Supporting financial and clerical processes
• Managing communications, scheduling, and correspondence
• Assisting with marketing, public relations, and social media efforts
• Preparing reports, presentations, and departmental documents
• Streamlining processes to improve productivity and efficiency
• Providing excellent customer service to staff, leadership, and the public
• Managing multiple priorities while meeting deadlines
• Supporting special projects and departmental initiatives as assigned
• Serving as the Benefits Assistant for the department, including benefits administration, timekeeping, GHR entries and training records
• Managing front office operations, mail distribution, and visitor reception
• This position involves significant interaction with internal and external stakeholders and requires excellent communication and multitasking skills
• Perform other duties as assigned

Potential Career Path

The Administrative Support Specialist position provides an excellent foundation for professional growth within the City. Potential advancement opportunities include:

• P&C Representative, Benefits Assistant, or Business Partner – expanding into human resources and employee engagement functions.
• Executive Assistant
• Business Services Analyst

Women, Minorities, and Veterans Are Encouraged to Apply!