Administrative Support Specialist

Posting Information

Posting Information

Department SW-Research Projects-382000 Career Area Administrative/Clerical Support Is this an internal only recruitment? No Posting Open Date 07/09/2026 Application Deadline 07/15/2026 Position Type Permanent Staff (SHRA) Position Title Admin Support Specialist - Journey Salary Grade Equivalent NC09 / GN06 Working Title Administrative Support Specialist Position Number 20077228 Vacancy ID P021183 Full-time/Part-time Permanent/Time-Limited Full-Time Time-Limited If time-limited, estimated duration of appointment 1 year Hours per week 40 Work Schedule

Monday-Friday 40 hours

Hybrid:

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. If business needs change, an individual employee's designation may be adjusted with a required minimum of ten (10) business days' notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

Work Location CHAPEL HILL, NC Position Location North Carolina, US Hiring Range $40,059-$44,510 Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The North Carolina Certified Peer Support Specialist (NCCPSS) Program is a collaborative initiative between the Division of Mental Health, Developmental Disabilities, and Substance Use Services (DMH/DD/SUS) and the University of North Carolina School of Social Work. The program's vision is to build a qualified Peer Support Specialist workforce that is supported, respected, and recognized as a credible and competent part of the mental health and substance use disorder service system. Through quality training, technical assistance, and strong partnerships, the NCCPSS Program prepares Certified Peer Support Specialists to effectively serve individuals experiencing mental health and substance use challenges across North Carolina.

Position Summary

The North Carolina Certified Peer Support Specialist (NCCPSS) Program is seeking an Administrative Support Specialist for a 1-year TIME-LIMITED postition to support workflow and daily operations to help the Program meet deliverables, improve efficiency, and strengthen relationships with partners and stakeholders. This position plays a key role in processing certification applications, maintaining accurate program records, supporting data collection and reporting, and assisting with communications and special projects. The Administrative Support Specialist will also provide technical assistance to applicants, helping ensure efficient program operations and high-quality customer service.

Key Responsibilities

• Coordinate the processing of certification applications by reviewing submissions, verifying eligibility requirements, and ensuring applicants have completed all required training and documentation.
• Provide customer service and technical assistance to certification applicants, responding to inquiries and guiding individuals through the application and certification process.
• Maintain and manage program databases, including Excel and Access systems, to ensure data accuracy, integrity, and availability for reporting and operational decision-making.
• Distribute monthly surveys to training graduates and individuals who have received new certifications, recertifications, or lapsed certifications to support program evaluation and quality improvement.
• Provide administrative support for new program initiatives, special projects, and other operational activities as assigned.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

• Experience with data collection and reporting
• Experience working with persons with lived experience in Significant Mental Illness (SMI) and substance use disorders
• Intermediate use of Microsoft Office (Excel and Access)

Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/322139

Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please describe your experience working with persons with lived experience in serious mental illness (SMI) and substance use disorders (SUD).

(Open Ended Question)

• • Please describe office systems and tools you have used in previous roles, such as Outlook, Excel, scheduling systems, or databases, and how you have used them in your day-to-day work.

(Open Ended Question)

• • Please select the response below that best describes your experience/education for the Administrative Support Specialist position.
• High school diploma/GED and at least one year of office support experience
• Associate's, Bachelor's, Master's, or Doctorate in any field
• Combination of post high school education and/or experience in office support to equal at least 1 year
• Did not complete high school but have a combination of high school education and office support experience to equal 5 years (ex. 1 year of high school and 4 years experience)
• None of the above