Administrative Support Specialist

Title: Administrative Support Specialist

State Role Title: Admin and Office Spec III

Hiring Range: Minimum $45,164 commensurate with experience

Pay Band: 3

Agency: Dept of Health Professions

Location: Dept of Health Professions

Agency Website: www.dhp.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health Professions (DHP) mission is to ensure safe and competent patient

care by licensing health professionals, enforcing standards of practice, and providing information to

health care practitioners and the public

This position provides administrative support to the discipline, licensing, compliance, and inspections

functions of the Boards of Funeral Directors and Embalmers, Physical Therapy, and Long-Term Care

Administrators. Supportive duties include, but are not limited to, scanning, uploading, and maintaining

electronic case files, preparing and mailing notices and correspondence related to disciplinary cases,

inspections and compliance, monitoring and tracking the receipt of inspection related documentation,

updating online data and tracking systems on a regular basis, providing administrative licensing support

to the boards, and assisting with board meeting and hearing preparation and setup.

This position may be considered for telework on a limited basis following 6 months of successful employment. Approval to telework is at the discretion of the supervisor and is not guaranteed.

Minimum Qualifications

• Demonstrated ability to work both independently and as part of a team, pay close attention to detail, and complete assigned tasks within established timeframes.
• Demonstrated ability to organize, track and prioritize workflow in a fast-paced, customer service-oriented environment.
• Effective analytical and problem-solving skills.
• Demonstrated ability to communicate effectively orally and in writing with supervisors, colleagues, licensees, and members of the public, including the ability to prepare routine and official correspondence, written assignments, and reports.
• Excellent customer service and interpersonal skills and the ability to provide quality customer service to both internal and external customers.
• Considerable knowledge of general office processes and procedures, including file maintenance.
• Considerable experience with Microsoft Office Suite, Adobe, and data entry.

Additional Considerations

• Previous experience in a legal, business, or regulatory office environment is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

DHP accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history and duties/responsibilities which demonstrate your qualifications for this position. Please be as detailed as possible in your application. Assumptions will not be made regarding your experience.

• As an employee of this agency, you are required to review and sign the Department"s Confidentiality Statement, which will be retained in your personnel file.
• As an employee of this agency, you are required to review and sign the Agency"s Code of Ethics, which will be retained in your personnel file.
• As an employee of this agency, you are required to successfully complete computer systems security training prescribed by this agency and in accordance with the Virginia Information Technologies Agency (VITA). Successful completion of initial training and any subsequent updates is a condition of employment."

A criminal background check is required for this position.

Contact Information

Name: Human Resources

Phone: 000-000-0000

Email: recruitment@dhp.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.