Administrative Surgical Scheduling Coordinator

Non-Clinical - Administrative/Surgical Scheduling Coordinator

Location: Los Angeles, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $25.00 / Hour (USD)
• Shift / Schedule: Day shift, 8:00 AM 5:00 PM (5x8 Hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Workers' Compensation experience is required for this role. This Surgical Scheduling Coordinator position supports an orthopedic and sports medicine setting, managing all Workers' Comp scheduling for patients including pre-op and post-op appointments while serving as a primary liaison between patients, physicians, and internal and external departments.

Key Responsibilities

• Handles all Work Comp scheduling for patients, including pre-op and post-op appointments, verifying insurance, obtaining surgery authorizations, and health clearances for the patient. Ensures all pre-op studies are scheduled and completed, and that clinical staff and OR times are scheduled for the procedure.
• Reviews with the patient the risks and benefits of surgery/procedure per the doctor's orders, and will enlist the patient in the appropriate education classes before the surgery as directed by the Physician.
• Serves as a primary point of contact for the patient, and will act as a liaison with the physician, patient and other departments, both internal and external; Serves as a resource and support to the patients before, during, and after surgery.
• Ensures that all arrangements have been made for each surgical procedure, including obtaining necessary special equipment requested by the physician for specific procedures.
• Serves as a resource (pre, post, and during surgery) and supports the patients by responding to patient inquiries and complaints; if needed, provides service recovery and/or escalates issues to the supervisor when necessary.
• Provides direct concierge coordination between office and patient designee.
• Manages physician referral work queues by completing referrals.
• Handles physician correspondence, forms and request for authorizations, and the physician's calendar and other transcription needs as required.
• Prepares charts and reviews/performs/updates demographics and insurance information.
• Works with the billing team to provide information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department.
• Collaborates with workers' comp adjusters and case managers on workers' comp requests for authorizations and will follow up to ensure completion of authorization and documentation.
• Provides clinical or administrative support based on operational needs.

Required Skills

• 2 years of experience with Workers' Compensation claims
• Experience with Epic EMR

Preferred Skills

• Previous experience as PSR or MA
• Orthopedics setting preferred

Education Requirements

• High school diploma (HSD) or GED required

Required Experience

• Minimum 2 years of experience with Workers' Comp claims

Nice-to-Have Experience

• Previous experience as a Patient Services Representative (PSR) or Medical Assistant (MA)
• Experience in an orthopedics setting

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a healthcare organization operating in the orthopedic and sports medicine space, providing patient-facing administrative and clinical coordination services across facilities in the Los Angeles area. The team includes surgical scheduling coordinators, patient services representatives, and authorization specialists who collaborate closely with physicians, billing departments, and workers' compensation adjusters to support high-volume surgical and clinical operations.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08638

Industry: Healthcare